Fathom review
A bot-free meeting recorder with searchable transcripts, AI follow-up, and CRM workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Fathom is an AI meeting assistant for individuals and teams that records supported Zoom, Google Meet, Microsoft Teams, and other meetings. It creates searchable transcripts, speaker-attributed notes, summaries, highlights, and action items. Users can choose bot-free or bot-based capture, search meeting history, ask questions across calls, and send meeting insights into CRM, productivity, and automation tools. It fits sales teams, customer-facing groups, and individuals who want meeting records without always adding a visible bot.
The free plan includes unlimited recordings and transcriptions, AI call summaries, bot-free or bot capture, clips, playlists, and search. Premium costs $20 per user per month when billed monthly or $16 per user per month when billed annually, adding advanced summaries, AI-generated action items, a conversational meeting assistant, and a custom meeting bot. Team costs $19 monthly or $15 annually per user and adds unlimited meetings and AI summaries plus shared collaboration features. Business costs $34 monthly or $25 annually per user, with CRM field synchronization, Deal View, coaching metrics, AI scorecards, and advanced custom summaries. Enterprise adds custom data retention policies, single sign-on integration, organization-wide security controls, and dedicated customer success and channel.
Fathom’s strongest fit is its connection between meeting capture and follow-up work. Cross-meeting search, Ask Fathom, custom summary templates, CRM synchronization, CRM field mapping, a public API, and MCP integrations extend the product beyond individual call notes. Integrations include Zoom, Google Meet, Microsoft Teams, Slack, Salesforce, HubSpot, Notion, ChatGPT, Claude, Make, and Zapier. The trade-offs are important for distributed teams: mobile capture is not currently supported, the new bot-free experience is Mac-only, and the product supports seven languages. Choose Fathom for bot-free recording and CRM-centered workflows; consider another option if mobile capture or broader language coverage is central.
Fathom pros and cons
- Where it wins
- Bot-free or bot-based capture with searchable transcripts
- CRM synchronization, field mapping, and API access
- Free plan includes unlimited recordings and transcriptions
- Where it doesn't
- Mobile capture is not currently supported
- Bot-free capture is currently Mac-only
- Supports seven languages
Fathom fact sheet, pricing and score →
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