FaceFirst
FaceFirst: FaceFirst connects location-based match alerts with video search and investigation tools. Ranked #12 of 16 in Facial Recognition Software by our editors (7.1/10); pricing: Pricing on request; best for physical-security teams needing location-based match alerts.
At a glance
- Editor score7.1 / 10
- PricingPricing on request
- Best forPhysical-security teams needing location-based match alerts
- Recognition modeBoth
- Facts checked24 Sep 2026
Where it wins
- Alerts staff when an enrolled person of interest is detected entering a location
- Supports cross-location matching and searches video for past appearances
- Offers cloud or self-hosted deployment with privacy safeguards
Where it doesn't
- Pricing requires contacting sales
- Its focus is physical security, not a general-purpose recognition API
- Video-management integration is documented through an API, with Genetec named
Our verdict on FaceFirst
FaceFirst matches detected faces against enrolled persons of interest and can notify designated staff when a match occurs. Its intended settings include retail, airports, hospitals, casinos and stadiums, with capabilities spanning security operations, loss prevention, identity verification and investigations. The emphasis is physical security: teams can receive recommended responses to alerts, share intelligence across locations and search video for past appearances of an enrolled person. It is aimed at mid-market and enterprise organizations, rather than developers seeking a general recognition API.
The workflow combines detection and follow-up: real-time match alerts and mobile notifications can bring a potential match to security personnel, while video-forensic tools support investigations. FaceFirst also describes access-control and identity-authentication capabilities, and offers API-based connections to video management systems. Genetec Security Center is the named integration. Cloud and self-hosted deployment options give organizations a choice of architecture; the product is also listed for web, API, iOS and Android. Teams considering it should assess how its API and named integration fit their existing camera and security systems.
Privacy safeguards include biometric templates and automatic data purging, and the vendor describes a model combining AI with human oversight. Pricing is contact-sales, so buyers need to speak with the vendor to discuss a purchase. Phone support is listed. FaceFirst is a fit for organizations that need location-based alerts, shared matching intelligence and video investigation in a physical-security context. Teams looking for a broad recognition service, or a product with a published self-serve plan, should consider alternatives better suited to those needs.
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FaceFirst pricing
FaceFirst fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Recognition mode | Both |
| Deployment | Hybrid |
| API access | Yes |
| Video recognition | Yes |
| Face database limit | Not verified |
| Liveness detection | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, iOS, Android |
| Support | Phone |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: Genetec Security Center |
| Pricing | Pricing on request |
| Website | facefirst.com |
| Facts checked | 24 Sep 2026 |
FaceFirst integrations
FaceFirst lists 1 integrations on its own site.
- Genetec Security Center
Alternatives to FaceFirst
- FacePhi SelphiSelphi combines facial authentication, identification and passive liveness for digital identity flows.8.7
- PimEyesA focused web tool for finding matching face images and monitoring their public sources.8.3
- Azure AI SpeechA capable cloud speech stack, but not a facial-recognition solution.7.9
See all FaceFirst alternatives →
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Featured on iTechGuides
FaceFirst is listed in our Facial Recognition Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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