Excellent review
A broad, AI-assisted catering platform built for multi-location restaurant operators.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Excellent is private dining and events software for high-end, multi-location restaurant groups. It supports the process from inquiry through proposal, electronic signature, deposit, banquet event order, and event-day operations. Its scope also includes group menus, location-specific pricing, calendars, guest portals, reporting, staff training, and online payments through Stripe. The fit is strongest for restaurant operators managing multiple concepts or locations that need shared records and roll-up reporting rather than a narrow event booking tool.
Pricing is organized into two paid options. The Monthly plan costs $360 per location per month and includes every user, unlimited events, leads, and proposals, AI-drafted proposals, contracts, and BEOs, online deposits and payments, group menus, packages and pricing, and staff training. The Annual plan costs $300 per location per month with the same listed inclusions. That structure makes the annual option the lower published rate, while the product remains a significant operating expense for smaller caterers or single-location teams. There is no permanent free plan.
The platform’s breadth is its defining strength. AI can draft event proposals and contracts, while human approval remains part of the workflow. Electronic signatures create locked, verifiable signed documents, and the guest portal brings documents, signing, payments, and event details into one place. Banquet event orders provide kitchen, floor, and guest views, while calendars support spaces, holds, and double-booking prevention. Integrations include Stripe, POS connectors, HRIS connectors, and food-cost connectors. Large operators should consider Excellent when cross-location control, compliance evidence, and end-to-end event administration justify the cost. Smaller caterers or teams seeking a simpler, lower-cost scheduling or proposal tool should look elsewhere.
Excellent pros and cons
- Where it wins
- AI drafts proposals, contracts, and BEOs for human approval
- Cross-location reporting, pricing overrides, and revenue rollups
- Covers payments, signatures, menus, calendars, portals, and compliance
- Where it doesn't
- Annual pricing starts at $300 per location monthly
- Monthly pricing is $360 per location monthly
- The platform is available on the web only
Excellent fact sheet, pricing and score →
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