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Evenhand review

#15 of 23 in Grievance Management Software

Guided UK grievance workflows with analytics, audit trails and headcount-based pricing.

7.1/10Editor score
Evenhand7.1 Visit Evenhand

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Evenhand is a cloud-based employee-relations case management product for UK employers. It guides grievance, disciplinary, investigation, performance and absence matters through structured workflows informed by the ACAS Code. HR teams and employee-relations specialists can manage unlimited cases and users, track actions in an immutable audit trail, and keep case activity organised in a browser-based workspace.

Pricing is based on employer headcount, and every published tier includes everything. The plan for up to 500 employees costs £299 per month, 501 to 2,000 employees costs £499 per month, 2,001 to 5,000 costs £799 per month, and 5,001 to 10,000 costs £1,299 per month. An additional plan is defined for over 10,000 employees. This structure makes the monthly commitment clear for smaller and mid-sized employers while tying cost directly to workforce size.

The standout depth is procedural case control: Evenhand flags steps, due dates and overdue actions; extracts and tracks individual grievance points; and maintains tribunal-risk scores with explanations and score history. It can draft case letters, outcomes and investigation questions for human review, while browser-based hearing recording and transcription support documentation. Case reporting, analytics and cost tracking add oversight, and role-based access with access logging supports governance. GDPR compliance, SSO via SAML and UK data residency suit organisations with formal access and data requirements. Teams seeking a UK-focused, guided process should find the feature set aligned; organisations needing a different legal framework or a simpler, lower-cost case tracker should look elsewhere.

Evenhand pros and cons

  • Where it wins
    • ACAS-guided workflows cover grievances, discipline and investigations
    • Immutable timelines, procedural alerts and tribunal-risk score history
    • Drafting, transcription, reporting and cost tracking in one system
  • Where it doesn't
    • Paid plans start at £299 per month with headcount-based pricing
    • UK employment-law focus may not fit teams using other frameworks
    • AI-assisted drafts still require people to review and approve decisions

Evenhand fact sheet, pricing and score →

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