EmailAgent review
A free email assistant for triage, context-aware drafts, and approved follow-ups.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
EmailAgent is an AI email assistant from RunLobster for founders, executive assistants, and sales teams handling customer correspondence. It connects to Gmail and Outlook through OAuth and can sort incoming messages by urgency and context, draft replies using thread and customer history, coordinate calendar availability, and manage scheduled vendor follow-ups. Replies go into the connected mailbox’s Drafts folder, keeping approval with the user rather than sending automatically.
Its free-forever option covers a broad workflow for a no-cost product: inbox triage, reply drafting, calendar coordination and invite creation, vendor follow-ups, dedicated customer containers, and email data export. The published information describes approval-based sending: the agent sends emails users approve. That makes it a fit for teams that want help preparing correspondence while retaining a review step, rather than a fully autonomous sender. The product also states that it does not train on customer email.
The OAuth connection works with Gmail, Outlook, Microsoft 365, and Google Workspace, so EmailAgent is aimed at people who want assistance within an existing mailbox rather than a separate email environment. Its focus is practical customer communication, not broad platform coverage: choose it for triage, contextual drafts, calendar coordination, and vendor follow-ups; look elsewhere if automatic sending without approval is essential. The free option is the stated pricing offer, with no paid-tier structure described, so buyers seeking defined upgrade plans should compare alternatives.
EmailAgent pros and cons
- Where it wins
- Prioritizes inbox messages by urgency and context
- Drafts replies using thread and customer history
- Coordinates calendars and schedules vendor follow-ups
- Where it doesn't
- No automatic sending without user approval is documented
- Drafts are placed in mailbox Drafts rather than sent automatically
- Paid-plan options and prices are not presented
EmailAgent fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update