EIS Records Management System (RMS) review
A broad RMS for linked records, report workflows, investigations, and optional evidence management.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
EIS Records Management System (RMS) is a records platform for law enforcement agencies managing incidents, arrests, crashes, citations, and investigations. Its master indexes organize people, vehicles, property, and locations, while search and linking connect related records, reports, and cases. Agencies looking for a system centered on records and investigative workflows may find its scope a fit; those needing dispatch in the same product should look elsewhere, since RMS does not include CAD dispatch.
The system’s depth is in managing records through agency processes. Digital review, approval, routing, and workflow notifications support report handling, and audit history tracks record and case-status changes. UCR/IBR validation and federal and state-specific reporting support reporting workflows. Investigative tools cover case assignment, tracking, analysis, and crime mapping. Documents, images, audio, and video can be stored with records. Property and evidence management, including barcoding, is an optional module rather than necessarily part of base RMS, so agencies should clarify the scope they need when discussing a quote.
EIS RMS connects with EIS CAD, Mobile, Jail Management System, and Civil, as well as systems including NCIC/NLETS, NIST Mugshot, Livescan/AFIS, e-Citation, pawn, and state accident-report systems, plus third-party crime-analysis products. That makes it relevant to agencies assembling a broader public-safety software environment, while the product itself remains an RMS rather than a dispatch system. According to the vendor’s pricing approach, prospective customers request a quote; no public plan prices are presented here. The published support detail indicates 24/7 support. Agencies should consider RMS when linked records, approvals, audits, reporting validation, and investigative work are priorities, and compare alternatives if dispatch is a core requirement or evidence management must be included in the base system.
EIS Records Management System (RMS) pros and cons
- Where it wins
- Links people, vehicles, property, locations, reports, and cases
- Includes digital report routing, approvals, audit history, and UCR/IBR validation
- Connects with EIS modules and law enforcement data systems
- Where it doesn't
- Does not include CAD dispatch
- Property and evidence management is optional
- Pricing requires contacting sales
EIS Records Management System (RMS) fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update