eFax review
A broad online fax service with international reach, mobile apps, OCR, and enterprise options.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
eFax is an online fax service for individuals, small businesses, regulated organizations, and enterprises. It supports sending and receiving faxes by email, web portal, desktop Print-to-Fax software, and iOS or Android apps. Users can receive a virtual fax number, track documents, annotate faxes, add electronic signatures, search PDFs with OCR, store files in the cloud, and receive email notifications. International faxing covers more than 200 countries, while integrations include Dropbox, Google Drive, iCloud, Gmail, Outlook, and EHR systems.
Pricing spans individual, team, regulated-workflow, and enterprise use. eFax Plus costs $18.99 per month with 170 sent and 170 received pages, plus a free local fax number. eFax Pro costs $24.99 per month and raises both allowances to 275 pages, adding a local or toll-free number and five team members. eFax Protect costs $49.99 per month with 100 sent and 200 received pages, five team members, a local or toll-free number, and a Business Associate Agreement. Annual billing starts at $15.83 per month, and a seven-day trial is available. eFax Corporate adds scalable page volume, a HITRUST certification, a fax API, and an admin management portal.
The main distinction is breadth across platforms and workflows. Email, cloud storage connections, mobile apps, OCR, signatures, and API access make eFax suitable for organizations moving faxing beyond a physical machine. Protect is the more relevant paid tier for workflows requiring a BAA, while Corporate is aimed at larger deployments with administrative management and scalable volume. The service is a strong fit for established international faxing and organizations that need multiple access methods. Buyers seeking a free plan, a simple low-volume option, or transparent Corporate pricing should consider a more narrowly focused alternative.
eFax pros and cons
- Where it wins
- Faxes by email, web, desktop, and iOS or Android apps
- International faxing to more than 200 countries
- OCR, signatures, cloud storage, API, and workflow integrations
- Where it doesn't
- No free plan; the seven-day trial is time-limited
- Page allowances vary substantially by plan
- Corporate pricing and page volume are handled through a tailored plan
eFax fact sheet, pricing and score →
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