eFACiLiTY review
A broad facilities operations suite for teams managing assets, space, maintenance and service requests.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
eFACiLiTY is an integrated workplace management and computer-aided facility management platform for organizations coordinating facilities, assets, workplaces and service operations across multiple sites. Its scope includes work orders, preventive and corrective maintenance, asset lifecycle tracking, inspections, helpdesk requests, incidents, vendor and procurement management, space planning, occupancy analysis, workspace booking, visitor management, sustainability and reporting. Web, iOS and Android access support office and field workflows.
Pricing is customized according to users, modules, facilities and deployment model. The available deployment choices are cloud, private cloud and on-premise, giving organizations flexibility around how the platform is operated. Its integration coverage is a major part of the product: eFACiLiTY connects with Building Management Systems, Building Automation Systems, ERP and accounting systems, REST APIs, SAML SSO, Microsoft Active Directory, LDAP, BIM systems, access control systems, IoT sensors, and QR, barcode, RFID and NFC devices. That makes it a strong fit where facilities data needs to connect with workplace, enterprise and building-system environments.
The platform’s main advantage is breadth. A single system can bring together maintenance, service requests, inspections, assets, vendors, procurement, space and occupancy, mobile scanning, and real-time analytics. Organizations seeking full-service facilities operations across multiple sites should consider eFACiLiTY when they need this wide operational scope and integration flexibility. Teams looking only for basic work orders or preventive maintenance may prefer a narrower product with fewer modules and simpler purchasing decisions.
eFACiLiTY pros and cons
- Where it wins
- Covers work orders, maintenance, assets, inspections, space and occupancy
- Connects with BMS, ERP, SSO, APIs, BIM, access control and IoT
- Supports QR, barcode, RFID and NFC scanning across web and mobile
- Where it doesn't
- Pricing is customized around users, modules, facilities and deployment
- Its broad module set may exceed the needs of focused maintenance teams
- Cloud, private-cloud and on-premise options require deployment decisions
eFACiLiTY fact sheet, pricing and score →
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