DutyDeclared review
A UK-focused customs platform with free access, automation, validation and HMRC CDS submission.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
DutyDeclared is cloud software for UK importers, exporters, customs brokers, freight forwarders and trade teams. It helps prepare and manage customs declarations by extracting information from invoices, packing lists and other trade documents, supporting HS commodity-code classification, and applying validation and risk checks. Workspaces include audit trails, submission history, status notifications, MRN tracking, amendments, collaboration and role-based access. The platform connects with HMRC’s Customs Declaration Service and is available through web and API access. DutyDeclared states that it provides software tools rather than customs brokerage or advisory services.
Pricing is structured for staged adoption. A free plan provides 10 free entries every month, and a 14-day trial supports initial evaluation. Starter costs £250 per month and includes document extraction and auto-fill, validation and risk checks, manual submission support, a basic audit trail and email support. Professional costs £850 per month and adds direct CDS/HMRC submission, Quick Editor overrides, a compliance and audit engine, real-time status tracking and declaration amendments. Enterprise adds advanced compliance logic, multi-entity and multi-tenant support, custom validation rules, API access, and dedicated onboarding and support.
The strongest fit is for small UK teams that want to test customs software before committing to a paid workflow, then expand into automation or direct submission as requirements grow. Its document handling, classification assistance and validation features address repetitive preparation work, while the Professional tier adds operational tracking and amendments. Teams working across several customs regions should look for broader regional coverage, and organisations that need brokerage or advisory services should choose a provider offering those services alongside software. Enterprise is the relevant tier for complex organisational structures, custom rules and integration work.
DutyDeclared pros and cons
- Where it wins
- Free plan plus a 14-day trial for initial evaluation
- AI-assisted classification and document extraction reduce manual entry
- Professional and Enterprise plans add CDS submission, tracking and API access
- Where it doesn't
- UK-focused scope limits use for teams handling other customs regions
- Starter supports manual submission rather than direct CDS filing
- The platform provides software, not customs brokerage or advisory services
DutyDeclared fact sheet, pricing and score →
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