Doxy.me review
A focused telehealth option for small practices that need secure browser-based visits.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Doxy.me is a browser-based telehealth platform for healthcare providers, clinics, and health systems. It supports video visits, virtual waiting rooms, patient queues, secure messaging, screen sharing, file transfer, group calls, shared rooms, patient transfer, analytics, session history, and telehealth apps for consent, transcription, and recording. Patients can join through a provider link without downloading software or creating an account. Its focus makes it a practical fit for small healthcare practices that want a direct patient experience and healthcare-focused workflows.
The published plans follow a freemium structure. The Free plan covers basic telehealth video visits. Premium adds group calls, support for up to 25 participants, screen sharing, shared rooms, roles and permissions, and HIPAA compliance. The platform also provides end-to-end encryption, business associate agreements, and organization-level access controls. That combination gives smaller practices a way to begin with core visits and add collaboration and administrative controls as their needs grow.
Doxy.me works through web browsers including Chrome, Safari, Firefox, and Edge, as well as mobile browsers on iPhone and Android. Its ecosystem includes Okta SSO, Azure SSO, Auth0 SSO, Stripe, and EHR workflows. This is a focused platform footprint rather than a broad integration environment, so practices with specialized systems or extensive native-app requirements may need another option. Choose Doxy.me for secure browser-based care, waiting-room management, messaging, and straightforward patient access. Consider alternatives when broader platform coverage or deeper integrations are central to the buying decision.
Doxy.me pros and cons
- Where it wins
- Free browser-based visits with end-to-end encryption
- Waiting rooms, queues, messaging, and file transfer
- Premium adds group calls, shared rooms, and permissions
- Where it doesn't
- Web-only platform limits native app coverage
- Integration breadth centers on SSO, Stripe, and EHR workflows
- Free plan is limited to basic telehealth video visits
Doxy.me fact sheet, pricing and score →
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