Denser
Denser: A citation-focused chatbot builder for support teams deploying knowledge-based answers across channels. Ranked #97 of 257 in Chatbot Builders by our editors (3.0/10); pricing: Free plan · 7-day trial; best for knowledge-base teams needing cited answers.
At a glance
- Editor score3.0 / 10
- PricingFree plan · 7-day trial
- Best forKnowledge-base teams needing cited answers
- Free planYes
- Paid from$384/yr
- Deployment channelsMultichannel
- Facts checked21 Sep 2026
Where it wins
- Source-cited answers grounded in files, websites, Drive, and Q&A
- Deploys through embeds, websites, messaging channels, Shopify, WordPress, and API
- Human takeover, helpdesk tickets, lead capture, and quick actions
Where it doesn't
- Free plan is limited to 20 queries per month
- Higher query volumes require paid plans
- Teams wanting visual flow design may find its focus narrower
Our verdict on Denser
Denser is an AI customer-support platform for teams that want chatbots built from business knowledge rather than manually scripted conversations. It can use files, websites, Google Drive folders, and curated Q&A as knowledge sources, then generate source-cited answers for customers, teammates, or partners. Website widgets, inline iframe embeds, and deployments through Slack, Telegram, Shopify, WordPress, and WhatsApp support a multichannel approach. REST API access, lead capture, and quick actions extend its use beyond basic question answering.
Pricing scales by chatbot count, team members, and monthly queries. The Free plan costs $0 per month and includes 1 DenserBot, 1 team member, 20 queries per month, and 100 pages or 50 MB per bot. Starter costs $39 per month or $384 per year, with 2 DenserBots, 1,500 queries per month, and 30-day query log retention. Standard costs $119 per month or $1,152 per year, adds 4 DenserBots, 5 team members, 7,500 queries per month, a helpdesk ticket queue, and talk-to-a-person escalation. Business costs $399 per month or $3,840 per year, with 8 DenserBots, 10 team members, 15,000 queries per month, and dedicated accuracy support.
Denser fits support and knowledge-base teams that value cited responses, configurable tone and prompts, broad deployment options, and a path from automated answers to human assistance. Its integrations include WordPress, Slack, Telegram, Shopify, WhatsApp, Google Drive, Zapier, Zendesk, Intercom, Freshdesk, and HubSpot. Teams should look elsewhere if their priority is a visual flow-building experience rather than knowledge-grounded answers, or if the Free plan’s 20-query limit is too restrictive. The 7-day free trial provides a way to assess fit before choosing a paid tier.
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Denser pricing
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Denser fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $384/yr |
| Deployment channels | Multichannel |
| Visual flow builder | Not verified |
| AI bot generation | Yes |
| Knowledge-base answers | Yes |
| Human handoff | Yes |
| Included conversations | 1500 /mo |
| Free trial | 7 days · card required |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Support | Email, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6,000+ integrations: WordPress, Slack, Telegram, Shopify, WhatsApp, Google Drive … |
| Pricing | Free plan · 7-day trial (source) |
| Website | denser.ai |
| Facts checked | 21 Sep 2026 |
Denser integrations
Denser lists 6,000+ integrations on its own site — the 11 named here are the ones its pages call out.
- WordPress
- Slack
- Telegram
- Shopify
- Google Drive
- Zapier
- Zendesk
- Intercom
- Freshdesk
- HubSpot
Alternatives to Denser
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
Also Ranked In
Denser is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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