Decode
Decode: Advanced card sorting with recruitment, analysis and wider user-research tools. Ranked #2 of 39 in Card Sorting Software by our editors (8.8/10); pricing: Free plan · pricing on request; best for teams needing advanced card sorts plus broader research.
At a glance
- Editor score8.8 / 10
- PricingFree plan · pricing on request
- Best forTeams needing advanced card sorts plus broader research
- Free planYes
- Remote participant modeYes
- Founded2016
- Facts checked13 Oct 2026
Where it wins
- Open, closed and hybrid studies with detailed agreement analysis
- Recruit participants through links and integrated audience panels
- Free tier plus broad research, meeting and workflow integrations
Where it doesn't
- Enterprise pricing requires contacting sales
- Decode Live is not supported on mobile or tablet web
- Broader modules may exceed the needs of teams wanting only card sorting
Our verdict on Decode
Decode by Entropik is a cloud-based human insights and user-research platform for research, product, UX and marketing teams. Its User Research module supports open, closed and hybrid card sorts, with participant-created or predefined categories, configurable cards, randomized ordering and study controls. Results include card and category agreement percentages plus an agreement matrix that maps relationships between cards and categories. The wider platform adds surveys, prototype and website testing, interviews, reporting, AI research tools, and emotion and eye-gaze analytics.
The Free plan provides 100 responses each month, one researcher seat and up to three studies. It includes surveys and user research, AI moderated interviews and BYOP support. Enterprise includes all Decode modules, multi-team and multi-workspace support, enterprise integrations and APIs, SSO, SCIM, governance and audit controls, data residency options, and dedicated onboarding and customer success. Enterprise use is sold through contact sales. Integrations span Microsoft Teams, Webex, Zoom, Google Meet, Slack, Google Drive, Figma and research audience providers including Cint, Dynata, Respondent, Prolific, User Interviews, Norstat and Toluna. Web and API access support connected research workflows.
Decode’s card-sorting depth suits teams that need more than a basic drag-and-drop study. Researchers can use card images, hidden titles, randomized card and category order, category card limits, self-recruit links and integrated panels, then analyze agreement patterns in detail. AI moderated interviews and the research copilot extend the same workspace into qualitative work. The trade-off is scope: teams seeking a narrowly focused card-sort tool may find the broader research suite unnecessary. Decode Live is browser-based and currently does not support mobile or tablet web, so participant workflows should be planned around supported devices.
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Decode pricing
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Decode fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Open card sorts | Yes |
| Closed card sorts | Yes |
| Hybrid card sorts | Yes |
| Remote participant mode | Yes |
| Participant limit | Not verified |
| Card limit | Not verified |
| Analysis features | Advanced |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, GDPR, SSO/SAML, 2FA |
| Support | Email, Live chat, Community, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 14 integrations: Microsoft Teams, Webex, Zoom, Google Meet, Cint, Dynata … |
| Pricing | Free plan · pricing on request (source) |
| Website | getdecode.io |
| Facts checked | 13 Oct 2026 |
Decode integrations
Decode lists 14 integrations on its own site.
- Microsoft Teams
- Webex
- Zoom
- Google Meet
- Cint
- Dynata
- Respondent
- Prolific
- User Interviews
- Norstat
- Figma
- Slack
- Google Drive
- Toluna
Alternatives to Decode
- OptimalSortA purpose-built card-sorting workspace with advanced analysis and a paid, web-only model.8.9
- Free Card SortA focused card-sorting workspace with generous free response collection and deeper paid analysis.7.9
- Murat Yilmaz Card SortingA free browser tool with open, closed and hybrid sorts plus detailed result analysis.7.8
Decode vs the competition
- Decode vs OptimalSort
- Decode vs Free Card Sort
- Decode vs Murat Yilmaz Card Sorting
- Decode vs SORTREE
- Decode vs ValidateThat
- Decode vs Proven by Users Card Sort
Compare Decode with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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