Datex Service Requests & Work Orders
Datex Service Requests & Work Orders: A focused work-order module for commercial teams managing tenants, vendors, and recurring maintenance. Ranked #23 of 25 in Property Maintenance Software by our editors (6.5/10); pricing: Pricing on request; best for commercial teams needing straightforward work orders.
At a glance
- Editor score6.5 / 10
- PricingPricing on request
- Best forCommercial teams needing straightforward work orders
- Recurring maintenanceYes
- Facts checked20 Sep 2026
Where it wins
- Supports recurring work orders and preferred-vendor selection
- Lets tenants track requests and vendors receive emailed work orders
- Provides calendar views, expense tracking, reporting, and image capture
Where it doesn't
- Pricing requires contacting sales
- Native iOS or Android app coverage is not explicitly described
- Asset history and broader platform coverage are not established
Our verdict on Datex Service Requests & Work Orders
Datex Service Requests & Work Orders is a maintenance management module for commercial property owners and operators. It covers the workflow from service-request creation through completion, with tools for recurring work orders, tenant tracking, vendor and engineer communication, preferred-vendor selection, expenses, calendars, inspections, and maintenance-related images. Datex positions the product for retail, multifamily, office, industrial, and broader commercial real-estate portfolios, making it a practical fit for teams coordinating work across buildings, tenants, suites, and vendors.
Its strongest advantage is the connection between day-to-day work-order handling and property reporting. Teams can report status by building, tenant, suite, vendor, or status, while site visits support capturing property conditions and maintenance issues. The module integrates with the Datex platform, MRI, Yardi, Datex Site Visits, and the Datex Reporting & Workflow System. That combination gives organizations with these systems a clearer ecosystem fit than a standalone request inbox, particularly when vendor communication, tenant visibility, and expense tracking need to sit alongside maintenance records.
Datex is most suitable for commercial teams that want structured work orders without limiting the process to simple request intake. Recurring maintenance, tenant chargebacks, calendar views, preferred vendors, and image uploads support a broader operational workflow. Teams choosing it should confirm how the Site Visits mobile capability fits their field process, since the documented mobile functionality relates to that module rather than being explicitly described as a native iOS or Android app. Organizations prioritizing detailed asset history or wider platform coverage may want to compare alternatives. Pricing is handled through a contact-sales model, so the buying process centers on a tailored commercial discussion rather than published tiers.
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Datex Service Requests & Work Orders pricing
Datex Service Requests & Work Orders fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Recurring maintenance | Yes |
| Work order management | Yes |
| Inspection tools | Yes |
| Vendor management | Yes |
| Tenant request portal | Not verified |
| Asset history | Not verified |
| Mobile app | Yes |
| Deployment | Mobile |
| Compliance & security | SOC 2, 2FA |
| Support | Email, Phone |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: Datex platform, MRI, Yardi, Datex Site Visits, Datex Reporting & Workflow System |
| Pricing | Pricing on request |
| Website | datexdata.com |
| Facts checked | 20 Sep 2026 |
Datex Service Requests & Work Orders integrations
Datex Service Requests & Work Orders lists 5 integrations on its own site.
- Datex platform
- MRI
- Yardi
- Datex Site Visits
- Datex Reporting & Workflow System
Alternatives to Datex Service Requests & Work Orders
- RealPage Maintenance ManagementA broad maintenance platform for large multifamily portfolios already using RealPage.9.1
- Prism by Building EnginesA broad maintenance platform for mature commercial-property operations.8.8
- VisittA broad maintenance system for enterprise property teams that need automation and integrations.8.7
See all Datex Service Requests & Work Orders alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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