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Daktela Contact Centre pricing

#21 of 34 in WhatsApp Customer Service Software

Daktela Contact Centre costs from 12 EUR on its cheapest paid plan; 8 plans in all, as listed on daktela.com — prices checked 22 Sep 2026.

7.3/10Editor score
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Daktela Contact Centre7.3 Visit Daktela

Daktela Contact Centre pricing at a glance

Plans 14-day trial No free plan — trial or paid only. Prices checked 22 Sep 2026.
See plans on daktela.com

Daktela Contact Centre plans & pricing

PlanPriceKey limits
Voice€30/user/mo Prices per user / month, excluding VAT
  • Inbound and outbound calls
  • Unlimited concurrent calls
  • Routing and recording
Email€30/user/mo Prices per user / month, excluding VAT
  • Unlimited mailboxes
Webchat€15/user/mo Prices per user / month, excluding VAT
  • Scalable chatbot
  • Brand customisation
  • Real-time and click-to-call
SMS€12/user/mo Prices per user / month, excluding VAT
  • Two-way messaging
  • Message templates
  • Automatic replies
Social€25/user/mo Prices per user / month, excluding VAT
  • Messenger, WhatsApp and Instagram
  • Comment management
  • Reply templates
Voice + Email€50/user/mo Prices per user / month, excluding VAT
  • Telephony and email
Voice + Email + Webchat€62/user/mo Prices per user / month, excluding VAT
  • Telephony, email and live webchat
All channels · Omnichannel€86/user/mo Prices per user / month, excluding VAT
  • Voice, email, webchat, SMS and social
  • Everything in one thread and one history

Prices as published by the vendor on daktela.com, checked 22 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Free trial
    14 days
  • Built for
    Small business, Mid-market, Enterprise
  • Integrations
    12 integrations: Microsoft Dynamics 365, Microsoft Active Directory, SAP, PrestaShop, Google, Salesforce …
  • Free plan
    No
  • Paid from
    €12/user/mo
  • Shared inbox
    Yes

Our full Daktela Contact Centre verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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