CROMS
CROMS: A broad clinical research operations platform for recruitment, workflows, billing, and records. Ranked #25 of 25 in Research Project Management Software by our editors (6.6/10); pricing: Pricing on request; best for research organizations needing broad administration.
At a glance
- Editor score6.6 / 10
- PricingPricing on request
- Best forResearch organizations needing broad administration
- Free planNo
- Facts checked21 Sep 2026
Where it wins
- Covers recruitment, onboarding, learning, authorization, and contracts
- Connects time, expenses, milestones, billing, and invoicing
- Supports web, Windows, macOS, iOS, and Android access
Where it doesn't
- Pricing requires a sales conversation
- There is no free plan
- Its broad scope may exceed the needs of smaller teams
Our verdict on CROMS
CROMS is a cloud-based clinical research operations platform for contract research organizations and research teams managing work from recruitment through revenue. Its scope spans AI-assisted recruitment and candidate-to-study matching, onboarding, SOP sign-off, learning, contracts, study and site authorization, time and expense tracking, billing, invoicing, electronic case report forms, dynamic forms, and document management. It is aimed at organizations that need one administrative environment across regulated research workflows.
Pricing is handled through sales rather than published fixed plans. The vendor advertises a two-month free trial with no credit card and no automatic billing after the trial, while enterprise pricing is tailored to organization size and requirements. The published feature set covers both operational and financial administration: milestone-linked billing, automated invoicing, work and project tracking, and document archiving sit alongside recruitment, training, forms, and electronic case report forms. That breadth should appeal to organizations seeking consolidated administration instead of separate tools for each stage.
CROMS also emphasizes access and control across web, Windows, macOS, iOS, and Android. Its research workflow features include audit trails, electronic approvals, role-based access control, and compliance support for GDPR and 21 CFR Part 11. The platform fits teams that need structured permissions, records, and financial workflows across departments. Organizations looking for a narrow recruitment, form-building, or project-tracking tool may find its wider operational scope unnecessary; CROMS is better suited to research organizations that need broad administration and are prepared to evaluate pricing through a sales process.
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CROMS pricing
CROMS fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Protocol management | Not verified |
| Electronic lab notebook | Not verified |
| Milestone tracking | Yes |
| Included team members | Not verified |
| Included data storage | Not verified |
| Deployment options | Cloud |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | GDPR, ISO 27001, SSO/SAML |
| Support | Email, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request |
| Website | cro.ms |
| Facts checked | 21 Sep 2026 |
Alternatives to CROMS
- Oracle Siebel Clinical Trial Management SystemBroad trial oversight with protocol, site, subject, monitoring, and payment tracking.9.3
- BSI CTMSA broad cloud CTMS for organizations coordinating complex clinical trials.9.2
- Veeva Vault CTMSEnd-to-end study operations with deep Veeva connectivity for enterprise teams.9.1
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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