Crazy Egg review
A familiar heatmap toolkit with recordings, testing, surveys, and AI analysis.
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Crazy Egg is a website analytics and optimization platform for website owners, marketers, growth teams, agencies, ecommerce companies, and UX professionals. Its core heatmap toolkit includes click, scroll, confetti, overlay, and list maps, with session recordings showing how visitors navigate websites. It also covers web analytics, conversion analytics, website surveys, A/B testing, popup CTAs, error tracking, and AI analysis. Device segmentation includes mobile, and installation is available through a JavaScript snippet or supported integrations. Small businesses that want familiar heatmap basics are the clearest fit.
Pricing spans four paid plans, with displayed monthly prices billed annually. Starter costs $29 per month and includes 5,000 tracked pageviews, 5 heatmap reports, 50 recordings monthly, 6 months of recording storage, unlimited website domains and team members, and AI analysis. Plus costs $99 per month and raises the allowances to 150,000 pageviews, 75 reports, and 1,000 recordings, while adding 2 years of storage and unlimited A/B testing, CTAs, and error tracking. Pro costs $249 per month for 500,000 pageviews, 100 reports, and 5,000 recordings, plus exports to AI. Enterprise costs $599 per month for 1,000,000 pageviews, 200 reports, 10,000 recordings, SAML single sign-on, and exports to AI.
Its ecosystem is a practical strength for teams working across common website platforms. Crazy Egg supports Drupal, Google Tag Manager, Joomla, Magento, Segment, Shopify, Squarespace, Wix, and WordPress, alongside web and API access. The product suits buyers who want heatmaps plus broader conversion and behavior analysis without assembling separate tools for each function. Buyers with modest traffic can start with the basic experience, while higher-volume teams have clear paid tiers. It is less suitable for teams whose needs exceed the Enterprise allowances or who require SAML single sign-on below that tier.
Crazy Egg pros and cons
- Where it wins
- Five heatmap formats cover clicks, scrolling, overlays, lists, and confetti.
- Integrations include Shopify, WordPress, Google Tag Manager, and Wix.
- Paid plans add recordings, testing, surveys, analytics, errors, and AI analysis.
- Where it doesn't
- The free access option is limited to 50 sessions.
- Displayed monthly prices are billed annually.
- SAML single sign-on is available only on the Enterprise plan.
Crazy Egg fact sheet, pricing and score →
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