Covetrus Comms
Covetrus Comms: A communication-focused scheduling platform with reminders, messaging, portals, and telemedicine. Ranked #29 of 50 in Veterinary Appointment Scheduling Software by our editors (5.6/10); pricing: Pricing on request; best for clinics prioritizing communications and reminders.
At a glance
- Editor score5.6 / 10
- PricingPricing on request
- Best forClinics prioritizing communications and reminders
- Reminder channelsEmail + sms + voice
- Founded2019 · Portland, Maine, USA
- Facts checked20 Sep 2026
Where it wins
- Automates reminders across email, text, postcard, and voice
- Combines online booking, two-way messaging, and telemedicine
- Connects with Covetrus Pulse, Avimark, ImproMed, and GreatPetCare
Where it doesn't
- Pricing requires a sales conversation
- The platform is web-based rather than a native mobile app
- Practices outside the listed PMS integrations may need fit validation
Our verdict on Covetrus Comms
Covetrus Comms is a veterinary client-engagement and appointment-scheduling platform for practices that want to coordinate booking, reminders, messaging, and telemedicine in one system. Clients can schedule through a practice website or the GreatPetCare portal, while practices can connect clients with pet records, pharmacy refills, and appointments. The product is particularly suited to clinics that view communication and follow-up as central parts of the client experience.
Pricing follows a contact-sales model, so practices begin with a sales conversation rather than selecting a published self-serve tier. The product’s scope centers on communication workflows: automated appointment and healthcare reminders, email, text, postcard, and voice outreach, plus two-way messaging with image support. Reporting and campaign analytics add visibility into communication activity. This combination makes Comms a fit for clinics that need more than basic calendar booking and want reminders, outreach, and client replies handled together.
Its ecosystem fit is strongest for practices using Covetrus Pulse, Avimark, or ImproMed, with GreatPetCare supporting the client-facing portal experience. The desktop assistant connects with practice-management systems, while real-time scheduling and telemedicine appointments extend access beyond the clinic’s front desk. Practices seeking a communication-led workflow with portal booking and multiple reminder channels should consider Covetrus Comms. Clinics that require native mobile applications, a simple publicly selectable plan, or compatibility with a practice-management system outside the named integrations may prefer an alternative after evaluating fit.
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Covetrus Comms pricing
Covetrus Comms fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Booking channels | Website + client portal |
| Reminder channels | Email + sms + voice |
| Telehealth | Yes |
| Recurring appointments | Not verified |
| Calendar sync | Not verified |
| Mobile apps | Not verified |
| Included staff accounts | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Live chat, Phone, Tickets, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: Covetrus Pulse, Avimark, ImproMed, GreatPetCare |
| Pricing | Pricing on request |
| Website | covetrus.com |
| Facts checked | 20 Sep 2026 |
Covetrus Comms integrations
Covetrus Comms lists 4 integrations on its own site.
- Covetrus Pulse
- Avimark
- ImproMed
- GreatPetCare
Alternatives to Covetrus Comms
- PetDesk Direct BookingA connected booking layer for practices that want online scheduling tied to their PIMS.8.8
- EasyWeek for Veterinary ClinicsA broad, low-cost scheduling platform for clinics that need records, reminders, and payments.8.6
- ezyVetA broad veterinary operations platform for practices that need scheduling plus clinical workflows.8.5
See all Covetrus Comms alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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