Consolidate
Consolidate: Connects shared email to business records across cloud, self-hosted, desktop, and mobile options. Ranked #9 of 34 in Email Collaboration Software by our editors (8.2/10); pricing: From €24/user/mo (annual); best for teams linking shared email to business records.
At a glance
- Editor score8.2 / 10
- PricingFrom €24/user/mo (annual)
- Best forTeams linking shared email to business records
- Free planNo
- Email assignmentYes
- Founded1996 · Lustenau, Austria
- Facts checked4 Oct 2026
Where it wins
- Links email with contacts, tasks, appointments, and projects
- Supports Google, Microsoft, and SMTP/IMAP accounts
- Offers cloud, self-hosted, desktop, and mobile options
Where it doesn't
- Requires an existing email account or mail server
- Community EU cloud hosting costs €9/month after the first year
- Paid plans start at €24 per user per month with annual billing
Our verdict on Consolidate
Consolidate combines personal email accounts and shared team mailboxes with customer and project information for small and midsize companies. Team members access inboxes using individual logins, share selected emails with authorized coworkers, and view conversation history on customer records. Email remains part of the broader business platform rather than a standalone hosted mail service: teams need an existing email account or mail server, since Consolidate does not provide email hosting.
Its record connections are the clearest reason to consider it for email collaboration. Messages can be linked automatically with contacts, tasks, appointments, and projects, and shared inboxes are accessible from relevant business records. Google email, Microsoft email, and SMTP/IMAP mail servers are supported. The platform also includes AI-generated reply drafts and tools for managing company-wide signatures, salutations, disclaimers, and text modules. This approach suits teams that want conversation context close to customer and project work; organizations looking primarily for a standalone inbox may find the broader business-platform framing unnecessary.
The Community Edition is described as free for the first year and includes EU cloud hosting during that period; hosting costs €9 per month afterward. Premium costs €24 per user per month with annual billing, shown with a first-year discount, or €34 per user per month with monthly billing. Both Premium options include unlimited users and projects, 50 GB of EU cloud storage per user, premium support, API access, and an on-premise option. Enterprise is €38 per user per month with annual billing and adds 100 GB per user, AI agents, RAG search, and custom programming. Cloud, self-hosted, desktop, and mobile deployment choices broaden its fit, while the tier structure makes ongoing hosting and billing terms worth weighing. Choose Consolidate when shared email needs to stay tied to business records; look elsewhere if you need email hosting included or a dedicated email-only workflow.
Consolidate pricing
All 3 Consolidate plans and prices →
Consolidate fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Inbox channels | |
| Email assignment | Yes |
| Shared drafts | Not verified |
| Email approvals | Not verified |
| Email providers | Both |
| Automation rules | Not verified |
| Deployment | Cloud, Self-hosted, Desktop, Mobile |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | GDPR, 2FA |
| Support | Email, Tickets, Community |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 3 integrations: Google email, Microsoft email, SMTP/IMAP mail servers |
| Pricing | From €24/user/mo (annual) (source) |
| Website | consolidate.eu |
| Facts checked | 4 Oct 2026 |
Consolidate integrations
Consolidate lists 3 integrations on its own site.
- Google email
- Microsoft email
- SMTP/IMAP mail servers
Alternatives to Consolidate
- Help ScoutA broad support inbox with collaboration, self-service, automation, and AI features.9.3
- Spark for TeamsA cross-device email client for teams coordinating shared inboxes and drafts.9.1
- Google Groups Collaborative InboxA free shared queue for teams that need basic email assignment and resolution tracking.8.8
See all Consolidate alternatives →
Used Consolidate? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Consolidate for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Consolidate is listed in our Email Collaboration Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/consolidate/"><img src="https://www.itechguides.com/best/badge/consolidate.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.
Last updated · How we research and update