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Conduent Care Management review

#2 of 18 in Patient Case Management

Enterprise care-management workflows for coordinating plans, assessments, and referrals.

9.0/10Editor score
Contact Conduent
Conduent Care Management9.0 Contact Conduent

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Conduent Care Management is a cloud-based healthcare solution for organizations coordinating patient and member care. It is positioned for health plans, government healthcare agencies, and other large healthcare organizations managing complex cases and services. The offering covers care plans, patient and member assessments, referral coordination and tracking, case-management workflows, and healthcare program administration. Its enterprise orientation makes it a fit for established care-management programs; organizations looking for a narrower, standalone workflow may find its broad program context less relevant.

The published feature set connects core case-management steps: teams can manage care plans and assessments, coordinate and track referrals, and administer healthcare programs. That combination directly supports structured management of patient services and outcomes. The listed deployment is cloud, and the stated platform is web. This is a defined care-management scope rather than an indication of a wider product ecosystem, so buyers should assess whether these workflows match the needs of their program.

Conduent directs prospective customers to contact the company for solution information, rather than offering self-service pricing. Support channels listed are email and phone. This sales-led route suits enterprise buyers evaluating a healthcare program solution, but offers less direct price comparison before a conversation. Choose Conduent Care Management if your organization needs coordinated care plans, assessments, referrals, and case workflows within a healthcare program. Consider alternatives if you need self-service purchasing or a different platform footprint.

Conduent Care Management pros and cons

  • Where it wins
    • Manages care plans and patient and member assessments.
    • Coordinates and tracks referrals alongside case-management workflows.
    • Supports healthcare program administration for complex care services.
  • Where it doesn't
    • Pricing requires contacting Conduent rather than choosing a self-service plan.
    • Its stated platform support is limited to web.
    • The stated feature set centers on core care-management workflows.

Conduent Care Management fact sheet, pricing and score →

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