ComplianceSuite Case Management
ComplianceSuite Case Management: A deep compliance case workspace with strong workflows, but custom pricing and no mobile access. Ranked #71 of 175 in Case Management Software by our editors (3.0/10); pricing: Pricing on request; best for compliance teams managing KYC and AML cases.
At a glance
- Editor score3.0 / 10
- PricingPricing on request
- Best forCompliance teams managing KYC and AML cases
- Free planNo
- Facts checked22 Sep 2026
Where it wins
- Unified queues for KYC, screening, transaction alerts and SAR/STR filings
- Four-eyes approval, SLA tracking, workload balancing and audit-ready reporting
- Rules, REST API workflows, AI and integrations across compliance operations
Where it doesn't
- Custom pricing provides limited cost transparency
- No free plan is available
- Mobile access is unavailable
Our verdict on ComplianceSuite Case Management
ComplianceSuite Case Management is a compliance operations workspace for regulated institutions managing KYC reviews, screening hits, transaction alerts and SAR/STR filings. Its unified queue brings these cases together with role-based permissions, four-eyes approval, SLA tracking, workload balancing, reviewer notes, documents and decision history. The product is suited to compliance teams that need structured investigations, controlled approvals and audit-ready case records across ongoing regulatory workflows.
The published plans are organized around operating scale and control. Starter supports up to 10,000 KYC checks per month, AML screening for sanctions and PEPs, one workspace, five reviewers, standard SLAs and email support. Growth adds unlimited KYC and KYB, transaction monitoring, risk scoring, multi-workspace operation, RBAC, SSO, a 99.9% uptime SLA, a named CSM and onboarding. Enterprise adds regional data residency or on-premises deployment, BYOK encryption, a dedicated tenant, custom integrations and 24/7 priority support. Pricing is contact sales, and there is no free plan.
The broader ecosystem includes LexisNexis WorldCompliance, LexisNexis Bridger Insight XG, Mastercard Account Risk, Mastercard AML signals, Mastercard RiskRecon and Infocredit Data Network. Operational connections include API4ALL, Jira, ServiceNow, Zendesk, Slack and email, while the REST API supports programmatic case workflows. No-code rules can create cases and trigger workflows, and one-click SAR/STR generation supports regulatory reporting. The product runs on web and API platforms, with hybrid deployment reflected in its deployment options and on-premises availability at Enterprise. It should suit teams prioritizing compliance depth and workflow governance; organizations needing mobile access or straightforward self-serve pricing should consider alternatives.
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ComplianceSuite Case Management pricing
All 3 ComplianceSuite Case Management plans and prices →
ComplianceSuite Case Management fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Case intake forms | Not verified |
| Workflow automation | Yes |
| Custom case fields | Not verified |
| Audit trail | Yes |
| Reporting dashboards | Yes |
| Mobile apps | Not verified |
| Deployment | Hybrid |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | ISO 27001, GDPR, SSO/SAML, 2FA |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 12 integrations: LexisNexis WorldCompliance, LexisNexis Bridger Insight XG, Mastercard Account Risk, Mastercard AML signals, Mastercard RiskRecon, Infocredit Data Network … See all → |
| Pricing | Pricing on request (source) |
| Website | compliancesuite.ai |
| Facts checked | 22 Sep 2026 |
ComplianceSuite Case Management integrations
ComplianceSuite Case Management lists 12 integrations on its own site.
- LexisNexis WorldCompliance
- LexisNexis Bridger Insight XG
- Mastercard Account Risk
- Mastercard AML signals
- Mastercard RiskRecon
- Infocredit Data Network
- API4ALL
- Jira
- ServiceNow
- Zendesk
- Slack
See all ComplianceSuite Case Management integrations →
Alternatives to ComplianceSuite Case Management
- UiPath Maestro Case ManagementAI-assisted case orchestration for complex, document-heavy enterprise processes.9.4
- ServiceNow HR Service DeliveryA broad HR service suite for enterprises that need cases, workflows, portals, and AI.9.3
- Pega Investigative Case ManagementA broad investigation framework for agencies managing complex cases from intake through resolution.9.2
See all ComplianceSuite Case Management alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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