Comm100 Chatbot
Comm100 Chatbot: A web-oriented chatbot combining generative answers, visual flows, and human handoff. Ranked #29 of 257 in Chatbot Builders by our editors (6.4/10); pricing: Pricing on request; best for web support teams needing rich knowledge answers.
At a glance
- Editor score6.4 / 10
- PricingPricing on request
- Best forWeb support teams needing rich knowledge answers
- Free planNo
- Deployment channelsMultichannel
- Founded2009 · Vancouver, British Columbia, Canada
- Facts checked22 Sep 2026
Where it wins
- Generates answers from webpages, files, videos, and knowledge bases
- Combines visual flows with predefined and custom conversation paths
- Supports multichannel deployment, lead capture, and human handoff
Where it doesn't
- No free plan is available
- Pricing uses a contact-sales model
- The product is oriented toward web-platform deployments
Our verdict on Comm100 Chatbot
Comm100 Chatbot is an automated virtual agent for customer-support teams that need knowledge-based answers and structured conversation flows. It can generate responses from webpages, uploaded files, YouTube videos, knowledge bases, and cloud files, while also supporting predefined intent-based answers. Teams can use it for customer questions, lead collection, meeting booking, notifications, monitoring, and transfers to human agents.
The published plan is AI Agent, listed with a contact-sales pricing model. Its plan highlights include support for 12 channels, context-aware conversations, guided workflows, escalation to human agents, and learning from unanswered queries. The product also includes automatic translation and sentiment analysis, plus a drag-and-drop visual flow builder for teams that need more control than generative answers alone. This makes it a fit for support operations that want to combine automated knowledge responses with defined paths for specific intents.
Platform coverage is broad across live chat, SMS, and social messaging, with integrations including Facebook, Instagram, X, WhatsApp, Telegram, Signal, LINE, WeChat, Salesforce, Zendesk, Microsoft Dynamics 365, Google Drive, SharePoint Online, and Confluence. Comm100 Chatbot is a strong choice for web-oriented support teams that need multilingual answers, structured flows, lead capture, and human handoff in one system. Teams seeking a free plan, more public pricing detail, or a broader platform orientation should consider alternatives.
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Comm100 Chatbot pricing
All 1 Comm100 Chatbot plans and prices →
Comm100 Chatbot fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Deployment channels | Multichannel |
| Visual flow builder | Yes |
| AI bot generation | Yes |
| Knowledge-base answers | Yes |
| Human handoff | Yes |
| Included conversations | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA |
| Support | Email, Live chat, Phone, Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 17 integrations: Facebook, Instagram, X, WhatsApp, Telegram, Signal … See all → |
| Pricing | Pricing on request (source) |
| Website | comm100.com |
| Facts checked | 22 Sep 2026 |
Comm100 Chatbot integrations
Comm100 Chatbot lists 17 integrations on its own site.
- X
- Telegram
- Signal
- LINE
- SMS
- Salesforce
- Zendesk
- Microsoft Dynamics 365
- Google Drive
- SharePoint Online
- Confluence
- ServiceNow
- WordPress
See all Comm100 Chatbot integrations →
Alternatives to Comm100 Chatbot
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
See all Comm100 Chatbot alternatives →
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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