Collections Cloud
Collections Cloud: Affordable credit control with automated workflows, but limited entry-level capacity. Ranked #17 of 28 in Debt Collection Software by our editors (7.6/10); pricing: Paid; best for small teams wanting affordable credit control.
At a glance
- Editor score7.6 / 10
- PricingPaid
- Best forSmall teams wanting affordable credit control
- Free planNo
- Paid from£351/yr
- Founded2025 · Conwy Business Centre, Junction Way, Llandudno Junction, Conwy, LL31 9XX, United Kingdom
- Facts checked20 Sep 2026
Where it wins
- Automated email, SMS and letter workflows
- Payment arrangements, tracking and financial history
- Accounting integrations with Xero, Sage and QuickBooks
Where it doesn't
- Basic plans support only up to 5 live cases
- Payment methods are limited to bank transfer
- Available as a web platform only
Our verdict on Collections Cloud
Collections Cloud is a cloud-based credit control and debt recovery platform for UK small and medium-sized businesses. It brings together case management, activity tracking, automated credit-control workflows, communication templates, payment arrangements, credit reporting, debtor tracing and legal escalation. The feature set is aimed at businesses managing overdue invoices and accounts receivable, from sole traders to larger teams.
Pricing starts at £39 per month for Basic, which includes CRM access, up to 5 live cases, 1 user, payment arrangement management, payment tracking and email, letters and SMS capabilities. The annual Basic plan is £351. Plus costs £99 per month or £891 per year and increases capacity to 25 live cases and 3 users, adding basic support, 10 business credit reports and 10 tracing requests per month. Business costs £199 per month or £1,791 per year, with unlimited live cases, 10 users, advanced support, 25 credit reports and 25 tracing requests monthly. Enterprise adds custom integrations, dedicated support and white-labelling. A free one-month trial is available, while the listed pricing excludes VAT.
Its ecosystem fit is practical for teams already working with Xero, Sage, QuickBooks, IRIS, Red Flag Alert, Caspio or Microsoft. AI-driven workflow recommendations and case analysis add another layer to the core collection tools, while tracing, address verification and legal escalation support broader recovery processes. The main constraint is scale at the entry level: Basic is limited to five live cases and one user, and payment handling is based on bank transfer rather than a payment portal. Small teams seeking structured credit control and affordable automation should consider it; businesses needing a built-in payment portal or broader initial capacity should look elsewhere.
Questions about Collections Cloud
Does Collections Cloud have a free plan? No free plan is listed; paid plans start at £39/mo (Basic).
How much does Collections Cloud cost? Collections Cloud lists 3 paid plans; the lowest is Basic at £39/mo.
What does Collections Cloud run on? Web. It runs in the cloud.
What does Collections Cloud integrate with? 7 integrations, including Xero, Sage, QuickBooks, IRIS and Red Flag Alert.
Who is Collections Cloud built for? Solo users, small businesses, mid-market companies and enterprises (our editorial estimate).
Your product? Our editors can test Collections Cloud in depth and publish a review, labelled as paid · from $149/mo →
Collections Cloud pricing
All 4 Collections Cloud plans and prices →
Collections Cloud fact sheet
| Free plan | No |
|---|---|
| Paid from | £351/yr |
| Case management | Yes |
| Omnichannel communications | Yes |
| Debtor payment portal | Not verified |
| Compliance tools | Yes |
| Portfolio limit | 5 accounts |
| Payment methods | Bank transfer |
| Deployment | Cloud |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR, PCI DSS |
| Support | Tickets, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 7 integrations: Xero, Sage, QuickBooks, IRIS, Red Flag Alert, Caspio … See all → |
| Pricing | Paid (source) |
| Website | collectionscloud.org |
| Facts checked | 20 Sep 2026 |
Collections Cloud integrations
Collections Cloud lists 7 integrations on its own site.
- Xero
- Sage
- QuickBooks
- IRIS
- Red Flag Alert
- Caspio
- Microsoft
See all Collections Cloud integrations →
Alternatives to Collections Cloud
- QUALCO Collections & RecoveriesA broad recovery platform for lenders managing collections, payments, legal work, and agencies.9.4
- Debt ManagerA configurable collections platform for banks managing the full recovery lifecycle.9.3
- AKUVOBroad collections workflows, outreach, self-service payments, AI, and financial-system integrations.9.2
See all Collections Cloud alternatives →
Used Collections Cloud? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Collections Cloud for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
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Featured on iTechGuides
Collections Cloud is listed in our Debt Collection Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
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