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Coles Online review

Freemium#7 of 41 in Grocery Delivery Apps

A Coles grocery app with scheduled delivery, same-day options and store pickup.

8.6/10Editor score
Coles Online8.6 Visit Coles Online

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Coles Online brings the Coles supermarket range to its website and mobile apps, with grocery browsing and checkout followed by home delivery or Click & Collect. It suits shoppers who want to order from Coles and choose between delivery slots and collecting at a store. Orders can be scheduled up to a week ahead, or up to two weeks ahead with Coles Plus Delivery. Same-day and next-day delivery options are also described, with availability varying by location and selected slot.

Its main distinction is the range of fulfillment choices rather than a broad grocery marketplace. Rapid delivery is within two hours where available, while Rapid Click & Collect promises pickup within 90 minutes at selected stores. Regular Click & Collect is available at most stores. Customers can set substitution preferences and choose attended or unattended delivery, which helps tailor how an order is handled. Flybuys is the listed loyalty integration; the service is accessible on web, iOS and Android.

Coles Plus memberships are optional, and ordinary online grocery ordering has no recurring charge. Coles Plus Saver offers 10% off one shop each calendar month, up to $50 off, plus double Flybuys points and member-only offers. Coles Plus Delivery provides $0 delivery fees on eligible Coles supermarket orders of $75 or more, and extends advance scheduling to two weeks. Pick Coles Online if you want Coles groceries with delivery and pickup choices; consider another service if you need rapid fulfillment at every location or broader retailer choice.

Coles Online pros and cons

  • Where it wins
    • Choose delivery slots, including same-day options where available
    • Rapid delivery within two hours where available
    • Click & Collect, with rapid pickup at selected stores
  • Where it doesn't
    • Delivery availability and fees depend on location and time slot
    • Rapid delivery is not available everywhere
    • Rapid Click & Collect is limited to selected stores

Coles Online fact sheet, pricing and score →

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