CMDB-360 review
A broad CMDB for hybrid infrastructure teams that need asset, service, and cloud cost context.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
CMDB-360 is a configuration management platform for managed service providers and enterprise IT teams. It discovers cloud and on-premises infrastructure through lightweight Satellites, then brings assets, services, metrics, costs, people, documents, and events into a unified view. Its scope suits hybrid infrastructure teams that need more than an inventory: the platform also supports business service tracking, ITSM synchronization, infrastructure automation, and entitlement or onboarding/decommissioning tracking.
The buying model is contact sales, so evaluation starts with a conversation rather than a published plan comparison. CMDB-360 is available as a fully managed cloud service or as a self-hosted appliance in the customer's cloud tenancy. In the self-hosted model, Satellites are deployed inside customer environments. That gives teams a choice between vendor-managed operation and deployment within their own cloud tenancy, but it also makes the deployment model an important part of procurement and implementation planning.
Its ecosystem coverage is a central strength. CMDB-360 integrates with ServiceNow, Jira Service Management, ManageEngine ServiceDesk Plus, AWS, Microsoft Azure, Google Cloud, Oracle Cloud Infrastructure, VMware, Microsoft Hyper-V, Oracle Linux Virtualization Manager, Oracle Enterprise Manager, PRTG, Ansible, and AWS Systems Manager. ITSM synchronization covers incidents, requests, changes, and problems, while automation playbooks and runbooks extend the platform beyond asset records. Teams seeking cloud cost context across mixed infrastructure should shortlist it. Organizations that require clearly established dependency and ownership coverage, or prefer a narrowly focused discovery tool, should compare alternatives before choosing.
CMDB-360 pros and cons
- Where it wins
- Discovers cloud and on-premises assets through lightweight Satellites
- Connects CMDB data with ITSM, cloud, virtualization, and monitoring tools
- Tracks cloud costs alongside assets, services, metrics, and usage
- Where it doesn't
- Pricing requires a sales conversation
- Self-hosted deployments require Satellites inside customer environments
- Dependency and ownership coverage is not a stated core capability
CMDB-360 fact sheet, pricing and score →
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