CM.com SMS
CM.com SMS: A mature SMS gateway for two-way messaging, analytics, APIs, and business integrations. Ranked #1 of 36 in SMS Gateway Software by our editors (9.3/10); pricing: 14-day trial; best for established businesses needing analytics and integrations.
At a glance
- Editor score9.3 / 10
- Pricing14-day trial
- Best forEstablished businesses needing analytics and integrations
- Free planNo
- Two-way messagingYes
- Founded1999 · Breda, Netherlands
- Facts checked20 Sep 2026
Where it wins
- Two-way SMS with inbound webhooks and delivery-status reporting
- Real-time analytics, delivery rates, logs, status, and cost details
- Eight integrations plus APIs, SDKs, and flexible sender options
Where it doesn't
- No free plan is available
- Pay-per-use costs vary by message and destination
- Volume discounts apply above 50,000 messages per month
Our verdict on CM.com SMS
CM.com SMS is a business messaging platform for sending and receiving SMS through web tools and APIs. It supports outbound bulk messaging, transactional notifications, reminders, marketing messages, security codes, and two-way conversations. Developers can connect applications through an SMS API with documentation and SDKs, while marketing, support, and enterprise teams can use messaging workflows, delivery tracking, analytics, and inbound communications. Its sender options include long numbers, short codes, and alphanumeric sender IDs.
The platform fits organizations that need more than one-way message delivery. Delivery-status reports are available through the platform or webhooks, and inbound SMS can also arrive through webhooks. A message log includes message status and cost details, while real-time analytics provide delivery-rate reporting. These capabilities support operational monitoring and campaign review, particularly for teams coordinating notifications, customer communication, and security codes across existing systems. Safeguard destination management adds control over message destinations.
CM.com SMS uses a paid Pay-per-use plan, with SMS traffic billed per message and pricing based on destination. Volume discounts are available above 50,000 messages per month, making the model more relevant to established senders with substantial traffic. The service integrates with Salesforce, Zendesk, Magento 2, Shopify, Microsoft Dynamics, HubSpot, SAP, and Genesys. Businesses seeking API access, two-way messaging, delivery reporting, inbound SMS, and established ecosystem connections should consider CM.com SMS. It is less suited to buyers looking for a free plan or a simple fixed-price SMS tool.
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CM.com SMS pricing
All 1 CM.com SMS plans and prices →
CM.com SMS fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Two-way messaging | Yes |
| Delivery reports | Yes |
| Inbound SMS | Yes |
| Contact management | Not verified |
| API access | Yes |
| Included user seats | Not verified |
| Free trial | 14 days |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | ISO 27001, GDPR, PCI DSS |
| Support | Live chat, Tickets, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 80+ integrations: Salesforce, Zendesk, Magento 2, Shopify, Microsoft Dynamics, HubSpot … See all → |
| Pricing | 14-day trial (source) |
| Website | cm.com |
| Facts checked | 20 Sep 2026 |
CM.com SMS integrations
CM.com SMS lists 80+ integrations on its own site — the 8 named here are the ones its pages call out.
- Salesforce
- Zendesk
- Magento 2
- Shopify
- Microsoft Dynamics
- HubSpot
- SAP
- Genesys
See all CM.com SMS integrations →
Alternatives to CM.com SMS
- Sinch EngageA broad engagement platform for marketing teams, with higher entry pricing than basic gateways.9.1
- TextmagicA messaging platform for permission-based SMS operations beyond basic gateway connectivity.8.8
- SMSAPIA flexible SMS gateway for bulk, transactional, marketing, and authentication messaging.8.6
See all CM.com SMS alternatives →
CM.com SMS vs the competition
- CM.com SMS vs Sinch Engage
- CM.com SMS vs Textmagic
- CM.com SMS vs SMSAPI
- CM.com SMS vs SMSLink
- CM.com SMS vs BulkSMS.com
- CM.com SMS vs Smstools
Compare CM.com SMS with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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