CloudWaitress
CloudWaitress: A broad omnichannel ordering platform with a free plan and paid expansion options. Ranked #20 of 126 in Restaurant Online Ordering Software by our editors (7.2/10); pricing: Free plan; best for restaurants wanting low-cost omnichannel ordering.
At a glance
- Editor score7.2 / 10
- PricingFree plan
- Best forRestaurants wanting low-cost omnichannel ordering
- Free planYes
- Delivery ordersYes
- Founded2012
- Facts checked21 Sep 2026
Where it wins
- Free plan supports website, pickup, delivery, dine-in and reservations
- Branded iOS and Android ordering apps are available
- POS, payment, delivery and REST API integrations support connected operations
Where it doesn't
- Free plan is limited to 100 combined orders and bookings per month
- Branded ordering apps are an additional service
- Standard and Enterprise highlights do not show clear feature differences
Our verdict on CloudWaitress
CloudWaitress is a web-based restaurant ordering platform for independent restaurants and multi-location operators. It brings direct online ordering, pickup, delivery and dine-in ordering into one system, with reservations, QR/NFC ordering, branded websites and optional branded iOS and Android apps. Restaurants can also connect payment services, POS systems and delivery operations. Its platform coverage spans web, Windows, Linux, iOS and Android, making it suitable for businesses that want ordering across websites, mobile apps and in-venue channels.
The free plan is the clearest entry point, combining website ordering, pickup, delivery, dine-in, reservations, payment integrations, branded apps and broad platform coverage, with a limit of 100 combined orders and bookings per month. The published plans list Starter, Standard and Enterprise options. Starter includes all order types and services, an online ordering website, a landing page website, promotional codes, performance reports and system integrations. Standard and Enterprise add unlimited orders and bookings while retaining the listed ordering, website, promotional and reporting features. The branded app is presented as an additional service rather than part of the base plans.
CloudWaitress is particularly wide in operational scope. Delivery zones, fees, address validation and UberDirect integration address delivery workflows, while real-time status updates, automated receipt printing and order notifications support day-to-day order handling. Stripe, PayPal, POLi, Google Pay and Apple Pay are listed payment integrations, alongside POS systems and REST API access. Restaurants needing a low-cost route to direct omnichannel ordering should consider it, especially if the free monthly allowance fits their volume. Businesses requiring higher volume should review the paid plans, and operators seeking included branded apps should account for the additional service.
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CloudWaitress pricing
All 3 CloudWaitress plans and prices →
CloudWaitress fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Delivery orders | Yes |
| POS integration | Yes |
| Branded mobile app | Yes |
| Ordering channels | Website and app |
| Location limit | Not verified |
| Order limit | 100 orders/mo |
| Deployment | Cloud, Mobile |
| Platforms | Web, Windows, Linux, iOS, Android |
| Support | Email, Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1,200+ integrations: POS systems, UberDirect, Stripe, PayPal, POLi, Google Pay … |
| Pricing | Free plan (source) |
| Website | cloudwaitress.com |
| Facts checked | 21 Sep 2026 |
CloudWaitress integrations
CloudWaitress lists 1,200+ integrations on its own site — the 7 named here are the ones its pages call out.
- POS systems
- UberDirect
- Stripe
- PayPal
- POLi
- Google Pay
- Apple Pay
Alternatives to CloudWaitress
- Olo OrderingA multi-location ordering platform with branded storefronts, APIs, and capacity controls.9.3
- DoorDash Online OrderingA free direct-ordering channel with pickup, delivery fulfillment, and POS integrations.9.1
- ToastA broad restaurant system that combines ordering, POS, operations, and guest management.9.0
See all CloudWaitress alternatives →
Also Ranked In
CloudWaitress is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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