Client Management Application (CMA)
Client Management Application (CMA): A broad debt-operations platform for established agencies with a $5,000 monthly starting price. Ranked #17 of 23 in Debt Management Software by our editors (7.2/10); pricing: Paid; best for established agencies needing full debt operations.
At a glance
- Editor score7.2 / 10
- PricingPaid
- Best forEstablished agencies needing full debt operations
- Free planNo
- Paid from$5,000/mo
- Founded2002 · Delray Beach, Florida, United States
- Facts checked20 Sep 2026
Where it wins
- Covers intake, creditors, payments, reconciliation, documents, and reporting
- Protected portal supports signatures and client messages
- Integrates with credit, payment, messaging, telephony, and industry services
Where it doesn't
- Debt Management Hosting starts at $5,000 per month
- Other CMA configurations require a proposal
- Built on the vendor's technology stack rather than open source
Our verdict on Client Management Application (CMA)
Client Management Application (CMA) is cloud-hosted software for debt management, debt settlement, financial counseling, and configurable client service programs. It is designed for established agencies that need connected operational records across intake, client management, budgets, creditor workflows, payments, documents, communications, tasks, reporting, and client-portal access. Web and API platforms are supported, with optional AI assistance for notes, documents, calls, and reporting.
The published Debt Management Hosting plan starts at $5,000 per month and includes hosting, maintenance, and support. The plan is built on the vendor's technology stack, while final pricing is tailored to organization size. There is no free plan. This pricing and scope make CMA a fit for organizations seeking a broad operating system for debt programs rather than a low-cost point solution. Its workflow coverage includes payment disbursement, returns, reconciliation, configurable rules, dashboards, exports, document templates, signatures, and messages.
CMA's ecosystem includes HUD ARM, NFCC Locator, Mastercard RPPS, Peregrin, Equifax, TransUnion, Spinwheel, Asterisk / FreePBX, Mailgun / Sinch, Twilio, eFax, Google Workspace Gmail, USPS, Five9 QM, and OpenAI. These connections support credit data, payment processing, communications, telephony, email, fax, postal workflows, quality management, and AI-assisted functions. Organizations that need creditor tracking, balance tracking, payment operations, and configurable debt workflows should shortlist CMA. Agencies seeking a lower-priced tool, a free tier, or open-source software should consider alternatives.
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Client Management Application (CMA) pricing
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Client Management Application (CMA) fact sheet
| Free plan | No |
|---|---|
| Paid from | $5,000/mo |
| Debt account limit | Not verified |
| Payoff strategies | Not verified |
| Balance tracking | Yes |
| Creditor tracking | Yes |
| Counselor workspace | Not verified |
| Mobile apps | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | 2FA |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 16 integrations: HUD ARM, NFCC Locator, Mastercard RPPS, Peregrin, Equifax, TransUnion … |
| Pricing | Paid (source) |
| Website | clientsupportsoftware.com |
| Facts checked | 20 Sep 2026 |
Client Management Application (CMA) integrations
Client Management Application (CMA) lists 16 integrations on its own site.
- HUD ARM
- NFCC Locator
- Mastercard RPPS
- Peregrin
- Equifax
- TransUnion
- Spinwheel
- Asterisk / FreePBX
- Mailgun / Sinch
- Twilio
- eFax
- Google Workspace Gmail
- USPS
- Five9 QM
- OpenAI
- Retell
Alternatives to Client Management Application (CMA)
- Undebt.itA flexible debt planner for people who want strategy comparisons, schedules, and balance tracking.9.4
- Debt Payoff PlannerA low-cost debt planner with flexible payoff strategies and progress tracking.9.2
- PayoffA mobile debt planner with broad strategies, coaching, and scenario tools.9.0
See all Client Management Application (CMA) alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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