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Client Hub review

#9 of 31 in Customer Portal Software

A feature-rich client portal for accounting firms that need deeper workflow control.

8.5/10Editor score
Client Hub8.5 Visit Client Hub

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Client Hub is practice management and client portal software for bookkeeping, CPA, tax, and client accounting firms. It brings client workspaces, requests, secure messaging, file sharing, e-signatures, task management, dashboards, and reporting into one system. Firms can assign requests, set owners and deadlines, track statuses, collect documents, manage conversations, and support recurring workflows. The platform is available on web, iOS, and Android, with pricing based on firm users rather than clients and unlimited clients included in the plans shown.

Pricing is structured around annual billing. Solopreneur costs $49 per user per month and is limited to solo user firms, while including all features. Practice Manager costs $59 per firm user per month and adds complete practice management with a client portal. The $79 and $99 Practice Manager options include QuickBooks and Xero integrations. A guided 14-day trial provides an evaluation period, but firms seeking a free plan will need a different pricing model. The user-based structure may fit practices that want client access without per-client pricing, while the annual commitment deserves attention during budgeting.

The standout strength is breadth: Client Hub combines request intake, workflow and task tracking, shared folders, bulk downloads, signatures, reminders, recurring workflows, workload dashboards, and client reporting. AI assistance covers reply drafting, thread summaries, workflow generation, and report insights. Integrations with QuickBooks Online, Xero, Zapier, Microsoft 365, and Google Mail support an accounting-focused ecosystem, with two-way QuickBooks Online and Xero connections on applicable plans. Established practices that need workflow depth and coordinated client communication should find the feature coverage relevant. Smaller firms wanting a simpler portal or no-cost entry point may prefer a narrower option.

Client Hub pros and cons

  • Where it wins
    • Requests, workflows, reminders, dashboards, and reporting in one system
    • Two-way QuickBooks Online and Xero integrations
    • Web, iOS, and Android coverage with AI-assisted features
  • Where it doesn't
    • Starts at $49 per user per month with annual billing
    • No free plan is available
    • Several tiers and repeated Practice Manager names may require comparison

Client Hub fact sheet, pricing and score →

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