Civica Master Data Management
Civica Master Data Management: A focused MDM platform for trusted records across healthcare and public-sector systems. Ranked #18 of 20 in Master Data Management Software by our editors (7.3/10); pricing: Pricing on request; best for healthcare and public-sector customer mastering.
At a glance
- Editor score7.3 / 10
- PricingPricing on request
- Best forHealthcare and public-sector customer mastering
- DeduplicationYes
- Founded2001 · London, United Kingdom
- Facts checked20 Sep 2026
Where it wins
- Creates golden records through matching, merging, and deduplication
- Supports enrichment, verification, synchronization, and update controls
- Connects with Microsoft Dynamics CRM, CRM, ERP, and web services
Where it doesn't
- Pricing is available through contact with sales
- The verified integration coverage is centered on a defined set of systems
- Product naming varies between Civica MDM and MultiVue by region
Our verdict on Civica Master Data Management
Civica Master Data Management brings records from multiple systems into unified golden records. It is designed for public-sector, healthcare, and other organizations mastering customers, patients, providers, members, citizens, and locations. The platform supports record matching and merging, duplicate and inconsistency resolution, third-party enrichment and verification, and synchronization across departments. Deployment can be hybrid, with cloud-enabled MDM and an on-premises MultiVue solution available in some markets.
Its strongest functional area is the control of record quality and change management. Fuzzy matching and enterprise search help identify related records, while manual verification or automated data changes support different governance models. Granular attribute-level update controls can limit how mastered information is changed, and downstream notifications can communicate updates to connected systems. These capabilities make the product relevant where a consistent view of important records matters across departments and operational workflows.
Civica Master Data Management connects with Microsoft Dynamics CRM, CRM, ERP, web services, and Azure Service Bus. The product also includes modules for enrichment, data sharing, and CRM embedding. Pricing follows a contact-sales model rather than published plans or quotas, so buyers should evaluate the deployment approach, connected systems, and required modules with Civica. Organizations seeking a focused platform for customer or constituent mastering should consider it; teams requiring a broad, publicly documented integration and packaging catalog may prefer an alternative.
Civica Master Data Management pricing
Civica Master Data Management fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Deployment | Hybrid |
| Master data domains | customers, patients, providers, members, citizens, locations |
| Deduplication | Yes |
| Approval workflows | Not verified |
| Data syndication | Yes |
| API access | Not verified |
| Included records | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | ISO 27001 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: Microsoft Dynamics CRM, CRM, ERP, web services, Azure Service Bus |
| Pricing | Pricing on request |
| Website | civica.com |
| Facts checked | 20 Sep 2026 |
Civica Master Data Management integrations
Civica Master Data Management lists 5 integrations on its own site.
- Microsoft Dynamics CRM
- CRM
- ERP
- web services
- Azure Service Bus
Alternatives to Civica Master Data Management
- Ataccama Master Data ManagementAn enterprise MDM platform for governing, matching, and distributing data across systems.9.3
- Stibo Systems STEPA broad, mature MDM platform for enterprises managing multiple data domains.9.2
- Informatica Multidomain MDMA mature hybrid MDM platform for governing complex enterprise records across domains.9.1
See all Civica Master Data Management alternatives →
Used Civica Master Data Management? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Civica Master Data Management for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Civica Master Data Management is listed in our Master Data Management Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/civica-master-data-management/"><img src="https://www.itechguides.com/best/badge/civica-master-data-management.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.
Last updated · How we research and update