Civic Review
Civic Review: A configurable municipal permitting suite covering applications, reviews, renewals, payments, and inspections. Ranked #7 of 11 in License and Permit Management by our editors (7.4/10); pricing: Paid; best for teams needing permitting, inspections, and plan review.
At a glance
- Editor score7.4 / 10
- PricingPaid
- Best forTeams needing permitting, inspections, and plan review
- Free planNo
- Paid from$6,000/yr
- Online applicationsYes
- Founded2017
- Facts checked24 Sep 2026
Where it wins
- Configurable forms and approval workflows support varied municipal processes.
- Applicant portal combines status updates, messaging, payments, and plan review.
- Offline inspection tracking supports field work when connectivity is limited.
Where it doesn't
- Annual subscription starts at $6,000, based on yearly submissions.
- Setup and inspection mobile app fees add to the subscription cost.
- Support channels are available, but 24/7 support is not offered.
Our verdict on Civic Review
Civic Review is a web-based permitting and licensing platform for municipalities handling building permits, business licenses, planning and zoning, and related processes. Staff can create customizable application forms, configure review and approval workflows, calculate fees, process renewals, and coordinate inspections. Applicants get a portal for submitting applications, checking status, exchanging messages, providing revised plans, completing plan-review cycles, and paying fees through an integrated payment processor.
Pricing is structured around an annual subscription starting at $6,000 per year. The subscription fee is based on yearly submissions, including new applications and renewals. A one-time setup fee covers onboarding, form creation, workflow setup, data migration, and training. The inspection mobile app carries a separate fee based on the number of inspectors. There is no free plan, so organizations should model submission volume, onboarding scope, and field-staff requirements when evaluating total cost.
The platform runs on the web with cloud and mobile deployment options, including responsive web access and offline inspection tracking. Inspection tools cover scheduling, notes, field reports, and sending reports from the field, while plan-review features support revision requests and reviewer coordination. Phone, email, and chat support are available, though support is not offered around the clock. Civic Review fits small, mid-market, and enterprise municipalities that want one system for permitting, licensing, payments, renewals, inspections, and plan review; teams requiring 24/7 support or a lower-cost entry point should consider alternatives.
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Civic Review pricing
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Civic Review fact sheet
| Free plan | No |
|---|---|
| Paid from | $6,000/yr |
| Online applications | Yes |
| Workflow configuration | Yes |
| Renewal management | Yes |
| Public portal | Yes |
| Online payments | Yes |
| Mobile access | Responsive_web |
| Deployment | Cloud, Mobile |
| Platforms | Web |
| Support | Live chat, Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Paid (source) |
| Website | civicreview.com |
| Facts checked | 24 Sep 2026 |
Alternatives to Civic Review
- Trimble Unity PermitEnd-to-end permitting and licensing for agencies that need public access, workflows and GIS.9.2
- Pega Government PlatformA broad government platform for licensing, case management, and constituent services.8.8
- OpenGov Permitting & LicensingA code-enforcement casework system with complaint intake, configurable routing, GIS, and offline mobile tools.8.2
See all Civic Review alternatives →
Civic Review vs the competition
- Civic Review vs Trimble Unity Permit
- Civic Review vs Pega Government Platform
- Civic Review vs OpenGov Permitting & Licensing
- Civic Review vs Citizenserve Licensing
- Civic Review vs Objective RegWorks
- Civic Review vs Clariti Enterprise
Compare Civic Review with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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