Cinnamon
Cinnamon: Free, full-cycle assistance workflows with EHR connectivity for care teams. Ranked #1 of 14 in Prescription Assistance Tool by our editors (9.4/10); pricing: Free plan; best for organizations needing broad, free assistance workflows.
At a glance
- Editor score9.4 / 10
- PricingFree plan
- Best forOrganizations needing broad, free assistance workflows
- Free planYes
- Paid fromFree
- Application workflowFull_cycle
- Facts checked24 Sep 2026
Where it wins
- Covers manufacturer, copay, and foundation enrollment workflows
- Tracks prior authorization, documents, claims, shipments, and SMS
- Supports HL7 EHR connectivity with HIPAA, SOC 2, and two-factor security
Where it doesn't
- Web-only access may not suit teams seeking native mobile apps
- Support channels are email, tickets, and documentation rather than 24/7 service
- Broad assistance workflows may exceed the needs of narrowly focused teams
Our verdict on Cinnamon
Cinnamon is a web-based medication-access platform for health systems and clinics. Patient advocates can use its Coverage Waterfall to match prescriptions, insurance, and financial information with assistance opportunities. The platform supports enrollment in patient assistance, copay, and foundation programs, while also coordinating benefit verification, prior authorization, document and signature requests, patient messaging, claims, shipments, and reporting. Its scope suits organizations that need a shared workflow across medication-access programs rather than a single-purpose application.
Cinnamon is offered as a free cloud product. The free service includes the core workflow from program matching and enrollment through prior-authorization status tracking, document collection, SMS communication, copay claims, drug shipments, and financial-assistance reporting. That broad coverage can help small, mid-market, and enterprise organizations standardize assistance operations without separating manufacturer, copay, and foundation work into different systems. Teams evaluating it should map their required processes to the included workflow areas before deployment.
For ecosystem fit, Cinnamon connects with health systems through HL7 or manual entry, making EHR connectivity available for organizations with different technical resources. HIPAA and SOC 2 compliance, two-factor authentication, and AI assistance for payer clinical questions add maturity for healthcare settings. Access is web-based, and support is provided through email, tickets, and documentation rather than a 24/7 channel. Cinnamon is a strong choice for organizations seeking broad, free medication-assistance coordination; teams requiring native mobile applications or round-the-clock support should consider alternatives.
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Cinnamon pricing
Cinnamon fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Free |
| Program scope | Both |
| Application workflow | Full_cycle |
| Benefit verification | Yes |
| Document collection | Yes |
| Provider portal | Yes |
| EHR integration | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, HIPAA, 2FA |
| Support | Email, Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: EHR systems via HL7 |
| Pricing | Free plan |
| Website | cinnamon.health |
| Facts checked | 24 Sep 2026 |
Cinnamon integrations
Cinnamon lists 1 integrations on its own site.
- EHR systems via HL7
Alternatives to Cinnamon
- PX ConnectPX Connect coordinates specialty medication access from enrollment through prior authorization.9.3
- RxLightningA free, API-enabled platform for specialty medication enrollment and access workflows.9.2
- MedAccess EcosystemA free web platform for specialty medication enrollment, benefit checks, and access tasks.9.1
See all Cinnamon alternatives →
Cinnamon vs the competition
- Cinnamon vs PX Connect
- Cinnamon vs RxLightning
- Cinnamon vs MedAccess Ecosystem
- Cinnamon vs UBC Pathways
- Cinnamon vs TailorMed Core
- Cinnamon vs KnippeRx Rx Cares Technology Ecosystem
Compare Cinnamon with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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