Cinch RMM review
A broad cloud RMM with a free plan and core tools for managed IT teams.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Cinch RMM is a cloud-based remote monitoring and management platform for managed service providers and cloud service providers. It manages endpoints, servers, virtual machines, network devices, and IT assets, with features for patching, scripting, alerting, remote access, backup, reporting, ticketing, billing, and multi-tenant administration. Web, iOS, Android, and API access support teams working across service and operations workflows. The free plan includes the full Cinch platform for up to 5 users, making it a practical starting point for small teams evaluating broad RMM coverage.
Pricing scales across named plans. Free includes the full platform, cloud integration with Contour, Azure, and AWS, and 24/7/365 help desk support. Starter is listed at $83 per month billed annually; Growth is $165 per month billed annually; Business is $249 per month billed annually; and Professional is $332 per month billed annually. These plans list the same highlighted platform, cloud integration, and help desk support. Enterprise is for more than 100 users and adds multi-site deployments, custom integrations, and white-glove onboarding. The paid structure suits organizations that want to move from a no-cost starting point into larger operational deployments.
Its strongest fit is an MSP or IT service provider that wants more than endpoint monitoring alone. A 150+ script library, patch installation and updating, attended and unattended remote access, custom alerting, cloud backup, asset health tracking, and API 2.0 provide a wide operational base. Integrations include Microsoft, Veeam, VMware, N-able, TrueNAS, XCP-ng, Xen Orchestra, and Zerto. Teams focused on a narrow RMM function may prefer a more specialized tool, while organizations needing multi-tenant management, cloud connections, and broader service operations should consider Cinch RMM.
Cinch RMM pros and cons
- Where it wins
- Free plan includes the full Cinch platform for up to 5 users
- Covers patching, scripting, remote access, alerts, backup, and monitoring
- Supports multi-tenant administration, mobile apps, API 2.0, and cloud integrations
- Where it doesn't
- Paid plans list monthly prices billed annually
- Enterprise is designed for deployments with more than 100 users
- The broad platform may exceed the needs of teams seeking only core RMM
Cinch RMM fact sheet, pricing and score →
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