ChatNova
ChatNova: A website-focused chatbot builder for grounded answers, lead capture, and analytics. Ranked #230 of 257 in Chatbot Builders by our editors (3.0/10); pricing: Paid; best for website-focused businesses wanting cited AI answers.
At a glance
- Editor score3.0 / 10
- PricingPaid
- Best forWebsite-focused businesses wanting cited AI answers
- Free planNo
- Deployment channelsWebsite
- Facts checked21 Sep 2026
Where it wins
- Grounded responses include citations from uploaded or crawled content
- One-line embedding and a WordPress plugin simplify deployment
- Lead capture, CRM tools, chat history, and analytics support follow-up
Where it doesn't
- No free plan for ongoing use
- Focused on website deployment rather than visual chatbot building
- Custom domains and unlimited usage require the Scale plan
Our verdict on ChatNova
ChatNova is a no-code chatbot platform for businesses that want website-based customer support and lead capture without engineering work. It can ingest documents and website content, generate grounded AI responses with source citations, and deploy through a one-line website embed or WordPress plugin. Its audience includes small businesses, growing teams, agencies, and higher-volume organizations that need a knowledge-based chatbot connected to customer conversations.
The platform fits teams that want a focused web presence rather than a broad channel strategy. WordPress support provides a direct publishing path, while the API and CRM integration options extend its fit for organizations with existing systems. Lead capture, a built-in CRM dashboard, conversation history, and analytics give teams ways to review conversations and manage follow-up. Website content re-crawling also helps keep the knowledge base aligned with changing site content.
ChatNova’s plan structure adds capabilities as operational needs grow. Starter includes Lead CRM integration, an analytics dashboard, and chat history. Growth adds removal of ChatNova branding, priority support, and Lead CRM and analytics capabilities. Scale adds unlimited AI replies, unlimited chatbots, a custom widget domain, dedicated onboarding, and an SLA. The product does not offer a free plan for ongoing use, so businesses seeking a continuing no-cost chatbot should look elsewhere. ChatNova is a strong fit for website-focused teams that value cited answers and lead workflows; organizations needing a visual builder or broader deployment channels should consider alternatives.
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ChatNova pricing
All 4 ChatNova plans and prices →
ChatNova fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Deployment channels | Website |
| Visual flow builder | No |
| AI bot generation | Yes |
| Knowledge-base answers | Yes |
| Human handoff | Yes |
| Included conversations | 2000 /mo |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, GDPR |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 2 integrations: WordPress, CRM |
| Pricing | Paid (source) |
| Website | chatnova.app |
| Facts checked | 21 Sep 2026 |
ChatNova integrations
ChatNova lists 2 integrations on its own site.
- WordPress
- CRM
Alternatives to ChatNova
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
See all ChatNova alternatives →
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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