ChatDock
ChatDock: A focused chatbot builder for turning site and document content into cited answers. Ranked #219 of 257 in Chatbot Builders by our editors (3.0/10); pricing: Free plan; best for website owners needing cited knowledge answers.
At a glance
- Editor score3.0 / 10
- PricingFree plan
- Best forWebsite owners needing cited knowledge answers
- Free planYes
- Deployment channelsWebsite
- Facts checked21 Sep 2026
Where it wins
- Ingests websites, PDFs, text, and Markdown files
- Grounds answers in source content with citations
- Supports embedded chat, APIs, and self-hosted deployment
Where it doesn't
- No visual builder for creating chatbot flows
- No human handoff feature is listed
- Higher usage limits depend on paid plans or boosts
Our verdict on ChatDock
ChatDock is a chatbot builder for website owners and teams that want AI answers based on their own website content, PDFs, text files, or Markdown documents. Its main focus is knowledge-grounded chat: users can crawl website URLs, add documents, and embed a chatbot on a website with a script tag. Answers can include citations to the underlying source content. The platform also supports multi-tenant accounts, AI-credit and request limits, administrative controls, and hosted billing features, making it relevant for organizations managing several chatbot users or deployments.
The plan structure covers a free entry point and several paid levels. Free includes 1 chatbot, 3 sources per chatbot, 20 AI credits per month, 10 AI requests per day, and community support. Pro increases capacity to 5 chatbots, 15 sources per chatbot, 200 AI credits per month, and 50 daily requests, with priority email support. Growth adds 20 chatbots, 50 sources per chatbot, 500 AI credits per month, 150 daily requests, and API access. Business provides unlimited AI credits, unlimited chatbots and sources, 500 daily requests, API access, and dedicated support. Standard Boost and Premium Boost offer temporary message capacity and extra AI credits, with Premium Boost also adding priority source retraining.
ChatDock fits teams that value source citations, straightforward website embedding, and control over content-based answers rather than visual conversation design. Paid plans connect with Stripe, OpenAI, Gemini, and Claude, while API access is available on Growth and Business. Separate Single site and Extended self-hosted options provide source code; Extended adds end-user charging, unlimited deployments, and white-label branding. The trade-off is a narrow, knowledge-answer focus: a visual builder or human handoff workflow is not part of the listed feature set. Choose ChatDock for cited website and document answers; consider another builder if visual flow authoring or agent escalation is central.
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ChatDock pricing
All 8 ChatDock plans and prices →
ChatDock fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Deployment channels | Website |
| Visual flow builder | No |
| AI bot generation | Yes |
| Knowledge-base answers | Yes |
| Human handoff | Not verified |
| Included conversations | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Support | Email, Community, Docs |
| Built for | Solo, Small business, Mid-market (editorial estimate) |
| Integrations | 4 integrations: Stripe, OpenAI, Gemini, Claude |
| Pricing | Free plan (source) |
| Website | chatdock.online |
| Facts checked | 21 Sep 2026 |
ChatDock integrations
ChatDock lists 4 integrations on its own site.
- Stripe
- OpenAI
- Gemini
- Claude
Alternatives to ChatDock
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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