Chataffy
Chataffy: A free website chatbot with document training, human handoff, and live-agent support. Ranked #206 of 257 in Chatbot Builders by our editors (3.0/10); pricing: Free plan; best for teams wanting a free website support chatbot.
At a glance
- Editor score3.0 / 10
- PricingFree plan
- Best forTeams wanting a free website support chatbot
- Free planYes
- Paid fromFree
- Deployment channelsWebsite
- Facts checked22 Sep 2026
Where it wins
- Free plan includes AI answers, live chat, and human handoff
- Trains on websites, PDFs, documents, and FAQs
- Adds multilingual support, analytics, and multi-agent chat
Where it doesn't
- Focused on website deployment rather than multiple channels
- Does not list integrations in its platform scope
- No verified visual builder is described
Our verdict on Chataffy
Chataffy combines an AI website chatbot with human customer support for growing businesses, including SaaS companies, e-commerce brands, and professional services firms. Its website widget can answer routine questions using website content, PDFs, documents, and FAQs, while human agents can take over conversations with the history retained. The product also includes live chat, multi-agent support, multilingual assistance, voice-to-text conversion, widget customization, and customer support analytics. It is aimed at teams that want automated website support without separating AI conversations from agent-led service.
Pricing is straightforward: the Free plan costs $0 USD per month when billed monthly. The plan includes website integration, an AI chatbot for a website, live chat, human handoff, customer support analytics, and multilingual support. Its feature set extends to document and FAQ training, conversation history during escalation, multi-agent support, voice-to-text, and widget customization. For a small support operation or an early-stage team, that combination puts core chatbot and live-agent functions in one free offering rather than dividing them across entry-level tiers.
Chataffy's strongest fit is a website-centered support workflow. The published platform scope is web, and the product is positioned around a single website chat widget rather than a broad multichannel or integration-led ecosystem. That narrow focus can suit businesses that want to answer website visitors, route complex conversations to people, and review support activity in analytics. Teams needing connections to other business tools, several deployment channels, or a verified visual builder should consider a broader chatbot platform instead. Choose Chataffy when free website support, knowledge-based AI answers, and human escalation are the priorities; look elsewhere when ecosystem breadth is essential.
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Chataffy fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Free |
| Deployment channels | Website |
| Visual flow builder | Not verified |
| AI bot generation | Yes |
| Knowledge-base answers | Yes |
| Human handoff | Yes |
| Included conversations | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Email, Live chat · 24/7 |
| Built for | Small business, Mid-market (editorial estimate) |
| Pricing | Free plan (source) |
| Website | chataffy.com |
| Facts checked | 22 Sep 2026 |
Alternatives to Chataffy
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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