Chase Orbital Virtual Terminal review
A low-cost virtual terminal for card-only phone, mail, and recurring payments.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Chase Orbital Virtual Terminal is a web-based payment-processing service for businesses that accept card payments remotely. It lets staff enter card details through a browser for phone and mail orders, while also supporting recurring, installment, and delayed billing. Restaurants and retailers operating in the United States are among the businesses Chase positions for the service. It requires an active Chase merchant account and does not require additional hardware.
Pricing is straightforward but combines a monthly charge with transaction fees. The Orbital Virtual Terminal plan costs $9.95 per month, with a listed fee of 3.5% plus 10 cents per keyed-in transaction. Custom pricing is available. The plan includes the core functions expected from a remote card-entry tool: customer profiles, stored payment details, transaction history, reporting, refunds, voids, and email or SMS receipts. This structure may suit businesses that want a dedicated browser-based terminal with a low recurring software fee, while transaction volume remains an important consideration.
The product’s focus is narrow: remote card processing rather than a broad payment ecosystem. It supports card payments only, and no integrations are listed. Within that scope, it adds role-based user access and verification tools including AVS, CVV, and account checks. Businesses needing ACH, integrations, or payment methods beyond cards should choose an alternative with broader coverage. Chase Orbital Virtual Terminal is a practical fit for budget-conscious merchants handling phone or mail orders, recurring charges, refunds, and stored customer details through a browser.
Chase Orbital Virtual Terminal pros and cons
- Where it wins
- Supports phone and mail orders, recurring billing, and installments
- Includes refunds, stored customer details, and transaction reporting
- Adds role-based access plus AVS, CVV, and account verification tools
- Where it doesn't
- Accepts cards only, with no ACH payment option
- Requires an active Chase merchant account
- Offers browser access without listed third-party integrations
Chase Orbital Virtual Terminal fact sheet, pricing and score →
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