Suggestions appear as you type. Use the up and down arrows to choose one and Enter to open it.

This page's audience our own tag's counts — open to see them
–Visits
–Page views
–Clicks to vendors
–Time on page
–Reading now
Clicks to vendors, by tool
  • –
Top countries
  • –
Devices
  • –

– · visits, page views and clicks counted by our own tag, which counts more than our checked analytics; every figure rounded down · how we count

ChannelReply pricing

Freemium#8 of 21 in Ecommerce Customer Service Software

ChannelReply costs from 31 USD on its cheapest paid plan; 5 plans in all, as listed on channelreply.com — prices checked 25 Oct 2026.

7.8/10Editor score
Visit ChannelReply
ChannelReply7.8 Visit ChannelReply

ChannelReply pricing at a glance

Plans Free plan · 14-day trialFreemium A usable free plan; paid tiers unlock the limits below. Prices checked 25 Oct 2026.
See plans on channelreply.com

ChannelReply plans & pricing

PlanPriceKey limits
Standard$39/mo Monthly$31/mo Annual; save up to 20%
  • 200 messages per month
Pro$79/mo Monthly$63/mo Annual; save up to 20%
  • 1,000 messages per month
Enterprise$199/mo Monthly$159/mo Annual; save up to 20%
  • 4,000 messages per month
Shopify OnlyFree Free for Shopify messages only
  • Shopify messages only
Onsite Support planFree Free while connected with an active Onsite Support account
  • ChannelReply fees covered while connected to an active Onsite Support account

Prices as published by the vendor on channelreply.com, checked 25 Oct 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Free trial
    14 days · no card needed
  • Money-back guarantee
    30 days
  • Built for
    Small business, Mid-market, Enterprise
  • Integrations
    19 integrations: Amazon, eBay, Shopify, Walmart, Etsy, WooCommerce …
  • Free plan
    Yes
  • Paid from
    $31/mo
  • Order context
    Yes

Our full ChannelReply verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated · How we research and update