Chain

Paid#24 of 26 in Freight Software

Chain: Connect TMS data, automate freight workflows, and track truckload and ocean shipments. Ranked #24 of 26 in Freight Software by our editors (6.9/10); pricing: Pricing on request; best for freight teams automating truckload and ocean visibility.

6.9/10★★★☆☆Editor score

Visit Chain

Chain6.9 Visit Chain

At a glance

• Editor score
  6.9 / 10
• Pricing
  Pricing on request
• Best for
  Freight teams automating truckload and ocean visibility
• Facts checked
  24 Sep 2026

• Where it wins

  • Synchronizes TMS load and shipment data around each load
  • Automates rule-based workflows through Copilot
  • Offers customer tracking portals and driver status updates

• Where it doesn't

  • Pricing requires contacting sales
  • Visibility covers truckload and ocean, not other freight modes
  • Support channels listed are limited to documentation

Our verdict on Chain

Chain is a freight automation platform from Chaine, Inc. for freight brokers and carriers. It connects with transportation management systems (TMS) and organizes shipment data around a load, with tools for workflow automation, truckload and ocean visibility, carrier management, booking, and customer tracking. Web, iOS, Android, and API access support teams and drivers working across cloud and mobile deployments.

Its visibility and ecosystem fit are centered on connecting operational systems and shipment signals. Truckload tracking can draw on mobile apps, electronic logging devices, SFTP, EDI, and APIs, while ocean container visibility comes through APIs. Chain also lists TMS platforms, ELD providers, FourKites, and Project44 as integrations. Carriers can be managed and booked, and customers can follow shipments through a tracking portal or individual load pages. Drivers can view assigned loads and update stop and load statuses in the app. This focus suits teams working across truckload and ocean; organizations needing visibility for other freight modes should consider a broader alternative.

Workflow automation is another central capability: its Copilot uses rules to automate processes, with load and shipment data synchronized from connected TMS platforms. According to the vendor's pricing approach, buyers are directed to contact sales and schedule a demo rather than select a published plan, so teams should expect a sales-led evaluation. The listed support channel is documentation. Chain is a fit for freight teams that want connected shipment data, carrier workflows, and customer-facing tracking in one platform. Buyers who prioritize self-serve pricing, broader support channels, or coverage beyond truckload and ocean may prefer another option.

Your product? Our editors can test Chain in depth and publish a review, labelled as paid · from $149/mo →

Chain pricing

Chain fact sheet

Chain integrations

Chain lists 4 integrations on its own site.

• TMS platforms
• ELD providers
• FourKites
• Project44

Alternatives to Chain

• Blue Yonder Transportation ManagementA broad TMS for enterprises that need optimization across multimodal freight operations.9.4
• Oracle Transportation ManagementA broad transportation suite for teams coordinating freight from planning through payment.9.2
• Trimble TMSA mature multimodal TMS connecting tendering, dispatch, visibility, settlement and yard operations.9.0

See all Chain alternatives →

Featured on iTechGuides

Chain is listed in our Freight Software directory. Add the badge to your site — it links back to this page.

<a href="https://www.itechguides.com/products/chain/"><img src="https://www.itechguides.com/best/badge/chain.svg" alt="Featured on iTechGuides" width="230" height="46"></a>

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Last updated 7 Oct 2026 · How we research and update