CaterZen review
A broad catering operations suite for teams that need delivery and marketing workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
CaterZen is web-based software for restaurants, caterers, and event-space operators managing catering sales and operations. Its feature set covers customer and prospect management, proposals, quotes, electronic contracts, menu configuration, order entry, online ordering, payment processing, delivery coordination, kitchen production reporting, BEOs, and event staffing workflows. It is suited to businesses handling drop-off catering, full-service catering, or event spaces that want sales, event logistics, and customer communication in one system.
Pricing is organized across three publicly priced monthly plans. Pro costs $179 per month and includes unlimited users, transactions, menus/items, and orders/events, along with reporting and statistics, credit-card acceptance, and support for pickup, delivery, and party rooms. Pro Plus costs $199 per month and adds a custom-branded online ordering site. Marketing Pro Plus costs $229 per month and adds marketing systems, VoIP calling, a delivery manager, and BEO templates. Enterprise provides a tailored solution for complex multi-unit catering operations. A 30-day free trial is available, and the optional startup-support charge is separate from the software plans.
CaterZen’s platform fit is focused rather than broad: it runs on the web and lists integrations with CaterPay, Burq, QuickBooks Online, Authorize.Net, Google Calendar, Chowly, Gmail, Tango Card, Nowsta, and Nearby Now. That ecosystem supports payments, accounting, calendars, email, delivery, ordering, staffing, and customer-related workflows. The product is a strong match for catering teams that need delivery coordination and marketing alongside core event management. Smaller businesses seeking a free plan, a lower starting cost, or a non-web deployment should consider a narrower or less expensive alternative.
CaterZen pros and cons
- Where it wins
- Combines CRM, proposals, contracts, menus, orders, BEOs, and payments
- Supports delivery routing, driver assignment, production, and load-out reports
- Adds online ordering, marketing automation, and rebooking reminders
- Where it doesn't
- Starts at $179 per month with no free plan
- Available on the web platform only
- Enterprise pricing is tailored rather than publicly listed
CaterZen fact sheet, pricing and score →
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