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Catch review

Freemium#52 of 63 in Crash Reporting Software

Web-focused JavaScript crash reporting paired with in-app feedback and surveys.

3.5/10Editor score
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Catch3.5 Visit Catch

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Catch is a web-focused error-tracking and customer-feedback service for teams handling JavaScript errors in browser applications. Its SDK captures browser errors, symbolicates production stack traces with source maps, groups related errors into issues, and sends alerts for new, regression, or spike issues through Slack or email. The same product adds in-app feedback with screenshots, annotations, console and network context, plus NPS, CSAT, ratings, and free-text surveys. Browser, React, Next.js, Express, and NestJS packages support web teams, with cloud deployment and self-host-ready SDK packaging.

Catch uses a freemium plan structure. Free includes 10 users, 2 GB of storage, help center access, and email support. Pro includes 20 users, 10 GB of storage, and priority email support. Team includes 50 users, 30 GB of storage, and phone and email support. Enterprise adds unlimited users, unlimited teams, unlimited alerts, spike protection, and enterprise-grade security. The pricing page lists annual Pro and Team plans, while the homepage FAQ describes month-to-month plans, so buyers should clarify billing terms before committing.

Its ecosystem covers Slack, GitHub, npm, CLI workflows, webhooks, and email. Source maps can be uploaded through a CLI or build plugin, while issue assignment and team collaboration support shared investigation. Catch also lists GDPR compliance and email, phone, and documentation support channels. The narrow web scope is the main boundary: teams needing mobile or desktop crash reporting should choose a broader platform. Catch fits solo through enterprise web teams that want JavaScript diagnostics alongside direct customer feedback.

Catch pros and cons

  • Where it wins
    • Symbolicates JavaScript stack traces with uploaded source maps
    • Groups related errors and alerts teams through Slack or email
    • Combines crash reports with screenshots, surveys, and issue collaboration
  • Where it doesn't
    • Supports web applications only, with no mobile or desktop coverage
    • Lower tiers cap users and storage
    • Published pricing references annual and month-to-month plans inconsistently

Catch fact sheet, pricing and score →

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