Cashbacs review
A focused UK Bacs bureau for secure Direct Debit file and mandate workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Cashbacs is a UK Bacs bureau for organisations that collect Direct Debits or make Bacs payments through a cloud-based secure web portal. It supports businesses with or without their own Service User Number, including organisations that need the Facilities Management service. The product is suited to teams that want a structured route for payment-file handling, collection submission, mandate administration and payment reporting rather than a broad international payments platform.
The workflow covers both recurring and ad hoc activity. Teams can upload payment files or enter individual payments manually, then manage files through amendment and authorisation steps before submission to Bacs. Direct Debit mandates can be submitted electronically through AUDDIS where applicable. Payment, rejection, amendment and cancellation reports help teams follow transaction outcomes, while alerts and reminders support payment planning. This combination makes Cashbacs a practical fit for operations teams where controlled file workflows and mandate handling matter more than API-led integration.
Pricing is contact-sales based, with a one-off setup fee, an annual fee and a per-transaction fee. That structure should be assessed against expected payment volume and internal administration needs. Cashbacs is specifically based on the UK Bacs scheme, so it is better suited to domestic Bacs operations than organisations requiring wider scheme coverage. Businesses that need secure web-based collection, file authorisation and AUDDIS support should consider it; teams seeking a broad multi-country platform or verified API access should look elsewhere.
Cashbacs pros and cons
- Where it wins
- Supports Bacs collection, AUDDIS submissions and mandate management
- Includes file upload, manual entry and authorisation workflows
- Provides payment, rejection, amendment and cancellation reports
- Where it doesn't
- Focused on the domestic UK Bacs scheme
- Pricing uses setup, annual and per-transaction fees
- API access is not part of the published feature set
Cashbacs fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update