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CaseLight review

#29 of 31 in Nonprofit Case Management SoftwareCase Management Software

A focused open-source system for secure client records, assessments, and case documentation.

6.3/10Editor score
CaseLight6.3 Visit CaseLight

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

CaseLight is an open-source case management system from Lighthouse Nonprofit Technologies for nonprofits delivering frontline human-services programs. It brings client and family records, program enrollment, structured intake, ongoing assessments, case notes, reporting, and monitoring and evaluation data into one system. Its focus is organizations that need a dedicated record for client interactions and program participation, rather than a broad nonprofit operations platform. CaseLight is available under the AGPL-3.0 license.

Security and record history are central to the product's positioning. CaseLight is designed for sensitive records with organization-isolated databases, encryption at rest, HTTPS, multifactor authentication, passkeys, and append-only audit logging. The append-only history is particularly relevant for organizations that need a durable record of changes to case information. These controls make CaseLight a strong fit for teams that prioritize access protection and traceability when managing human-services records.

The system also supports operational customization through Lighthouse, including managed hosting, deployment, and organization-specific fields and workflows. That approach may suit nonprofits that need their case-management process adapted to local program requirements. At the same time, CaseLight's stated scope stays centered on records, enrollment, assessments, notes, monitoring, and audit history. Organizations seeking a wider set of nonprofit functions should compare its focused case-management model with alternatives built around broader operations. Choose CaseLight when open-source licensing, sensitive-record safeguards, and structured case documentation are priorities; consider another option if your primary need is outside frontline human-services case management.

CaseLight pros and cons

  • Where it wins
    • Client and family records with enrollment, assessments, and case notes
    • Append-only audit history and organization-isolated databases
    • Multifactor authentication, passkeys, encryption at rest, and HTTPS
  • Where it doesn't
    • Focused on frontline human-services case management
    • AGPL-3.0 licensing may not suit every organization
    • Managed hosting and customization are tailored to organizational size

CaseLight fact sheet, pricing and score →

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