CaseFlow360
CaseFlow360: A unified case, clinical, billing, and compliance workspace for injury-care teams. Ranked #139 of 175 in Case Management Software by our editors (3.0/10); pricing: Pricing on request; best for healthcare teams combining cases and billing.
At a glance
- Editor score3.0 / 10
- PricingPricing on request
- Best forHealthcare teams combining cases and billing
- Facts checked24 Sep 2026
Where it wins
- Visual drag-and-drop board links intake, records, tasks, and case progress
- AI extracts case data from referral emails and supports documentation automation
- Billing, claims, eligibility, scheduling, SMS, and eComp uploads in one system
Where it doesn't
- Web-only platform may not fit teams seeking native desktop or mobile apps
- Workers’ compensation and personal injury focus narrows use beyond those case types
- Contact-sales purchasing requires a demo conversation before evaluating plans
Our verdict on CaseFlow360
CaseFlow360 brings case management, EMR capabilities, and workflow automation together for clinics and practices handling federal or state workers’ compensation and personal injury cases. Its workspace connects referral intake, clinical records, documents, signatures, scheduling, patient messaging, billing, claims, and reporting. A visual drag-and-drop board gives teams a shared view of case progress, while linked notes and files keep clinical context attached to each matter.
The platform’s breadth is its defining advantage. AI-assisted referral email intake can extract case data, and the vendor also describes AI-assisted documentation and automation. Medical billing workflows cover claims, eligibility, and denials, while dashboards track case volume, aging, accounts receivable, and productivity. Appointment scheduling, two-way patient SMS, and automated eComp portal uploads extend the workflow beyond recordkeeping. Teams seeking one system for operational and clinical work may find this combination more suitable than a narrow case tracker.
Compliance-oriented controls include HIPAA support, two-factor authentication, audit logs, and access monitoring. Electronic signatures and co-signature routing add structure to approvals and clinical documentation. CaseFlow360 runs on the web, and its contact-sales model directs prospective customers to request a demo. The product fits small, mid-market, and enterprise organizations whose work centers on injury-care cases and medical billing; teams needing broader legal case management, native mobile or desktop applications, or self-service purchasing should consider alternatives.
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CaseFlow360 pricing
CaseFlow360 fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Case intake forms | Not verified |
| Workflow automation | Yes |
| Custom case fields | Not verified |
| Audit trail | Yes |
| Reporting dashboards | Yes |
| Mobile apps | Not verified |
| Deployment | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | HIPAA, 2FA |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request |
| Website | caseflow360.com |
| Facts checked | 24 Sep 2026 |
Alternatives to CaseFlow360
- UiPath Maestro Case ManagementAI-assisted case orchestration for complex, document-heavy enterprise processes.9.4
- ServiceNow HR Service DeliveryA broad HR service suite for enterprises that need cases, workflows, portals, and AI.9.3
- Pega Investigative Case ManagementA broad investigation framework for agencies managing complex cases from intake through resolution.9.2
See all CaseFlow360 alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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