Carpe Case Management

Paid#94 of 175 in Case Management Software

Carpe Case Management: A focused SIU workspace that connects claim evidence, fraud analysis, and case reporting. Ranked #94 of 175 in Case Management Software by our editors (3.0/10); pricing: Pricing on request; best for insurance SIU teams investigating suspicious claims.

3.0/10★★☆☆☆Editor score

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At a glance

• Editor score
  3.0 / 10
• Pricing
  Pricing on request
• Best for
  Insurance SIU teams investigating suspicious claims
• Founded
  2016 · Santa Barbara, California, United States
• Facts checked
  22 Sep 2026

• Where it wins

  • Combines claim timelines, evidence, notes, communications, and SLA tracking.
  • Analyzes contradictions, fraud networks, and public-record intelligence.
  • Creates exportable litigation packages with preserved chain of custody.

• Where it doesn't

  • Pricing requires contacting Carpe rather than choosing a published plan.
  • Designed for carrier SIU investigations, not general-purpose case management.
  • Works alongside claims systems rather than replacing the system of record.

Our verdict on Carpe Case Management

Carpe Case Management gives property and casualty insurers a browser-based workspace for special investigations unit (SIU) cases. It is aimed at investigators and managers working suspicious claims, particularly teams operating alongside legacy or generic case-management systems. The workspace brings claim data, evidence, communications, investigation milestones, and SLA clocks together, while manager analytics cover escalation, gate completion, cycle time, AI-assist engagement, and SLA warnings. Its scope is specialized: it supports investigations rather than serving as the carrier’s system of record.

The investigation toolkit is the product’s clearest distinction. An AI red-flag engine checks for contradictions across first notice of loss (FNOL), medical records, notes, transcripts, and evidence. Investigators can review open-source intelligence covering social media, business filings, court records, assets, professional records, and news, then use network analysis to find possible fraud rings through autonomous or investigator-seeded discovery. AI-generated and AI-conducted claimant interviews include recording, transcription, and discrepancy analysis. Accident reconstruction compares claimant accounts with police reports, scene photos, and physics-based evidence. These capabilities offer a broad investigative workflow, though they are specifically oriented to insurance claims.

Integration and purchasing fit are important considerations. Carpe lists integrations with Guidewire ClaimCenter, Verisk ClaimSearch, Online Injury Alerts, Investigative Reports, Carpe AdWatch, and Carpe Recovery; API-based delivery is intended to connect with existing claims workbenches. That makes it a potential fit for carrier teams seeking an investigation layer around established claims systems, rather than a replacement platform. According to Carpe’s pricing information, prospective customers must contact its team instead of selecting from public plans. Teams needing a general case-management tool or a self-service published price should consider alternatives; SIU teams wanting evidence analysis, fraud-network discovery, and chain-of-custody exports are the natural audience.

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Carpe Case Management pricing

Carpe Case Management fact sheet

Carpe Case Management integrations

Carpe Case Management lists 6 integrations on its own site.

• Guidewire ClaimCenter
• Verisk ClaimSearch
• Online Injury Alerts
• Investigative Reports
• Carpe AdWatch
• Carpe Recovery

Alternatives to Carpe Case Management

• UiPath Maestro Case ManagementAI-assisted case orchestration for complex, document-heavy enterprise processes.9.4
• ServiceNow HR Service DeliveryA broad HR service suite for enterprises that need cases, workflows, portals, and AI.9.3
• Pega Investigative Case ManagementA broad investigation framework for agencies managing complex cases from intake through resolution.9.2

See all Carpe Case Management alternatives →

Featured on iTechGuides

Carpe Case Management is listed in our Case Management Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update