CareVieo review
A free starting point for scheduling, with paid plans adding EVV and wider agency workflows.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
CareVieo is a cloud home care operations platform for independent and growing agencies. It brings together client and caregiver records, recurring scheduling, open-shift broadcasts, visit verification, care plans, documentation, family communication, referral CRM and billing. Caregivers can use iOS and Android apps to view shifts, document visits and clock in or out, while office teams manage schedules, exceptions, records and invoices. Small agencies can start with scheduling and a caregiver roster on the free plan; agencies needing day-to-day visit and billing workflows will need to consider a paid tier.
The plan progression adds operational breadth. Free is $0 per month and includes scheduling, a caregiver roster, an unlimited family portal and community support. Essentials costs $129 monthly and adds EVV, care plans, billing, credential checklists and email support. Growth is $299 monthly, adding CRM referrals, partners and workflows, discharge-planner email campaigns, multi-office and multi-license support, and priority support. Scale is $699 monthly with automated eligibility verification and dedicated onboarding. Enterprise is $1,500 monthly and adds custom fields, territories and SLA policies, webhooks and API access, SSO/SAML, custom integrations and a dedicated customer success manager. Annual billing is advertised at 15% off. This structure suits agencies that can map required workflows to a tier; those wanting paid capabilities at no charge should look elsewhere.
Scheduling and billing are closely connected: tools include caregiver matching by availability, skills, distance and preferences, conflict checks, mobile EVV with GPS capture and configurable geofencing, and invoices generated from verified visits using payer rate tables. Stripe payments and QuickBooks Online invoice sync are listed, alongside Gusto and HHAeXchange integrations. AI-assisted note cleanup, document extraction and care-trend summaries add documentation support. EVV requirements vary by state and payer, and CareVieo advises agencies to confirm their own requirements; it does not claim universal EVV compliance. Agencies seeking a free scheduling start or a broad workflow in one system may find a fit, while buyers requiring certainty about their specific EVV rules should verify those requirements before choosing.
CareVieo pros and cons
- Where it wins
- Free plan includes scheduling, a caregiver roster and unlimited family portal access.
- Essentials combines EVV, care plans, billing and credential checklists.
- Mobile EVV and verified visits can feed timesheets and invoices.
- Where it doesn't
- EVV requirements vary by state and payer, so agencies must check their own requirements.
- The free plan is narrower than Essentials, which starts at $129 per month.
- Gusto integration is still completing partner certification, according to CareVieo.
CareVieo fact sheet, pricing and score →
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