Botmaker
Botmaker: A broad chatbot platform for teams that need AI, human handoff, and many channels. Ranked #128 of 257 in Chatbot Builders by our editors (3.0/10); pricing: Paid; best for commerce-focused teams needing rich channel coverage.
At a glance
- Editor score3.0 / 10
- PricingPaid
- Best forCommerce-focused teams needing rich channel coverage
- Paid from$149/mo
- Deployment channelsMultichannel
- Facts checked21 Sep 2026
Where it wins
- Deploys across messaging, web, voice, email, and social channels
- Combines visual flows, generative AI, and knowledge bases
- Connects with CRM, ecommerce, payment, and analytics tools
Where it doesn't
- Starts at $149 per month on the Standard plan
- Conversation allowances vary by paid tier
- Advanced deployments may require Enterprise support
Our verdict on Botmaker
Botmaker is a cloud-based conversational platform for businesses building and operating chatbots and AI agents. It supports automated conversations across WhatsApp, websites, social networks, email, voice, and other channels. Teams can design flows with a flowchart-based builder, generate responses with customized prompts, train a knowledge base from web pages, documents, and previous chats, and bring human agents into live conversations. Conversation metrics, analytics, APIs, and a mobile app for agents extend its use beyond automated replies. It is suited to commerce and customer-service teams that need one system across multiple customer touchpoints.
Pricing is organized into four plans. Standard costs $149 per month and includes 3,000 total conversations, unlimited bots, 10 free agent accesses, and up to 300 free initial conversations. Scale costs $249 per month and raises the allowance to 5,000 total conversations with 20 free agent accesses. Pro costs $499 per month and includes 10,000 total conversations and 50 free agent accesses. Enterprise includes unlimited conversations, unlimited bots, customized agent access, and personalized support. All listed paid plans include chat, platform, and email support except Enterprise, which specifies personalized support. The entry price makes Botmaker a more considered choice for teams with ongoing chatbot volume rather than occasional use.
Its strongest fit is an ecosystem-heavy operation. Integrations include HubSpot, Salesforce, Salesforce Marketing Cloud, Zendesk, Zoho CRM, Shopify, VTEX, Mercado Pago, PayPal, Google Ads, Meta Ads, Google Sheets, and Google Analytics 4. That combination supports customer records, commerce, payments, advertising, and measurement in the same deployment. The trade-off is breadth and cost: teams wanting a narrow, low-volume chatbot may not need its many channels, integrations, or conversation capacity. Botmaker is a clear choice for commerce-focused teams coordinating automated and human support across channels, while smaller or simpler projects may prefer a more limited tool.
Your product? Our editors can test Botmaker in depth and publish a review, labelled as paid · from $149/mo →
Botmaker pricing
All 4 Botmaker plans and prices →
Botmaker fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | $149/mo |
| Deployment channels | Multichannel |
| Visual flow builder | Yes |
| AI bot generation | Yes |
| Knowledge-base answers | Yes |
| Human handoff | Yes |
| Included conversations | 3000 /mo |
| Deployment | Cloud |
| Platforms | Web, iOS, Android |
| Compliance & security | ISO 27001 |
| Support | Email, Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 14 integrations: Google Ads, Meta Ads, HubSpot, Salesforce, Salesforce Marketing Cloud, Tokko … See all → |
| Pricing | Paid (source) |
| Website | botmaker.com |
| Facts checked | 21 Sep 2026 |
Botmaker integrations
Botmaker lists 14 integrations on its own site.
- Google Ads
- Meta Ads
- HubSpot
- Salesforce
- Salesforce Marketing Cloud
- Tokko
- Zendesk
- Zoho CRM
- VTEX
- Shopify
- Mercado Pago
- PayPal
- Google Sheets
- Google Analytics 4
See all Botmaker integrations →
Alternatives to Botmaker
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
See all Botmaker alternatives →
Also Ranked In
Botmaker is ranked in 4 of our directories.
Used Botmaker? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Botmaker for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Botmaker is listed in our Chatbot Builders directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/botmaker/"><img src="https://www.itechguides.com/best/badge/botmaker.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update