bot9
bot9: A capable multilingual support chatbot with a high entry price and no free plan. Ranked #201 of 257 in Chatbot Builders by our editors (3.0/10); pricing: Paid; best for established teams needing multilingual website chat.
At a glance
- Editor score3.0 / 10
- PricingPaid
- Best forEstablished teams needing multilingual website chat
- Free planNo
- Paid from$199/mo
- Deployment channelsMultichannel
- Facts checked22 Sep 2026
Where it wins
- Trains from websites, links, files, and written content
- Supports multilingual chat and human agent handoff
- Connects with Crisp, Zendesk, Shopify, Slack, and WhatsApp
Where it doesn't
- Starts at $199 per month with no free plan
- API access is limited to the Professional plan
- Advanced permissions, SAML SSO, and custom retention require Enterprise
Our verdict on bot9
bot9 is a code-free AI chatbot builder for customer support and sales teams. It trains chatbots using website data, links, files, and manually written content, then publishes them through an embeddable customizable widget for websites, apps, and help centers. Multilingual support, human agent handoff, customer and conversation analytics, team collaboration, and support integrations make it suited to established teams managing customer conversations across several channels.
Pricing is structured around three plans. Starter costs $199 per month and includes an AI chatbot, custom instructions, a support-response allowance, and contact storage. Professional costs $499 per month and adds AI chatbots, custom instructions, API access, and team members. Enterprise adds advanced admin permissions, SAML single sign-on, and custom data retention. There is no free plan, so teams evaluating bot9 need to budget for a paid entry point before assessing its fit in production.
The strongest case for bot9 is a support operation that wants to turn existing website and knowledge content into multilingual chat while retaining a human handoff path. Its integrations include Crisp, Discord, Freshdesk, Intercom, Messenger, Shopify, Slack, Zendesk, and WhatsApp, giving it a useful connection point for support and communication workflows. Teams that need API access must choose Professional, while organizations requiring advanced administrative controls or SAML single sign-on need Enterprise. Smaller teams, early experiments, or buyers seeking a free starting tier should consider a lower-cost alternative; established support teams with cross-channel needs are the better fit.
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bot9 pricing
bot9 fact sheet
| Free plan | No |
|---|---|
| Paid from | $199/mo |
| Deployment channels | Multichannel |
| Visual flow builder | Not verified |
| AI bot generation | Yes |
| Knowledge-base answers | Yes |
| Human handoff | Yes |
| Included conversations | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SSO/SAML |
| Support | Email, Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 9 integrations: Crisp, Discord, Freshdesk, Intercom, Messenger, Shopify … |
| Pricing | Paid (source) |
| Website | bot9.ai |
| Facts checked | 22 Sep 2026 |
bot9 integrations
bot9 lists 9 integrations on its own site.
- Crisp
- Discord
- Freshdesk
- Intercom
- Messenger
- Shopify
- Slack
- Zendesk
Alternatives to bot9
- IBM watsonx AssistantA multichannel IBM chatbot platform with visual flows, AI search and human escalation.9.4
- LivePerson Conversational CloudA mature platform for brands combining AI agents, messaging, voice, and human support.9.3
- Oracle Digital AssistantA broad enterprise assistant platform for Oracle-centered teams.9.2
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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