Bicom Systems SIP Monitoring (sipMON) review
A deep VoIP diagnostics tool for ITSPs running Linux or self-hosted environments.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Bicom Systems SIP Monitoring (sipMON) is a SIP and RTP monitoring system for Internet Telephony Service Providers and PBXware deployments. It is aimed at teams that need detailed visibility into VoIP quality, signaling, live calls, device registrations, and network behavior. The platform runs on a dedicated host server or within a Linux PBX or soft-switch environment, making it a focused option for organizations managing their own telephony infrastructure.
Its strongest area is diagnostic depth. sipMON provides live SIP packet sniffing, SIP/RTP/RTCP PCAP capture, RTP stream monitoring, jitter and delay tracking, packet-loss distribution monitoring, and Mean Opinion Score calculation. It also includes comprehensive call-detail records, live call monitoring, call recording with WAV export, SIP device registration monitoring, and real-time fraud alerts. Together, these capabilities cover both call-quality investigation and operational oversight, rather than focusing only on high-level reporting.
The published purchasing model is contact sales, with pricing varying by requirements. Deployment and ecosystem fit are central considerations: the product is built for Linux and self-hosted environments, and PBXware is the listed integration. Organizations that need packet-level VoIP analysis, call records, recordings, registration visibility, and fraud monitoring should consider sipMON. Teams seeking a broadly connected cloud monitoring service or a simple, lightweight dashboard may prefer a product designed around those priorities instead.
Bicom Systems SIP Monitoring (sipMON) pros and cons
- Where it wins
- Live SIP/RTP/RTCP capture with PCAP export
- Tracks MOS, jitter, delay, packet loss, and RTP streams
- Adds fraud alerts, registration monitoring, recordings, and CDRs
- Where it doesn't
- Pricing requires contacting sales
- Designed around Linux and self-hosted deployment
- Integration listed for PBXware rather than a broad ecosystem
Bicom Systems SIP Monitoring (sipMON) fact sheet, pricing and score →
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