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Balancing Act review

Freemium#8 of 13 in Citizen Engagement Software

A focused tool for budget, housing and participatory budgeting input.

8.0/10Editor score
Balancing Act8.0 Visit Balancing Act

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Balancing Act gives governments and other organizations web-based tools to gather input on budgets, housing plans and project priorities. Residents can adjust spending and revenue choices, estimate where tax dollars go, and rank projects within a budget. Its intended audience is public agencies explaining financial decisions and collecting resident or stakeholder input, including online or face-to-face participation.

Its scope is centered on simulations and participatory budgeting rather than broad consultation and outreach. Budget categories can include subcategories, explanatory details and alerts; housing simulations cover planning input, while project selection and ranking help participants make choices within budget limits. Taxpayer receipts estimate and itemize where tax dollars go. This makes Balancing Act a fit when an agency wants residents to engage with financial trade-offs, but a less direct fit for teams seeking a wider set of consultation methods.

Response tools include aggregated visual reports and downloadable record-level data, and currency and language versions are configurable. The product is cloud-based and web-accessible, with phone and email support. According to the vendor's pricing information, qualifying participatory budgeting projects officially associated with a government entity can access the Pro version at no cost; standard pricing is available by contacting the vendor. Agencies should consider it when budget or housing simulations are central to their engagement work, and look elsewhere if they need a broader engagement platform or published standard plan pricing.

Balancing Act pros and cons

  • Where it wins
    • Lets residents adjust spending and revenue to explore budget trade-offs
    • Supports housing simulations and project selection and ranking
    • Provides visual reports and downloadable record-level response data
  • Where it doesn't
    • Focuses on budgeting and planning rather than broad consultation
    • Standard pricing requires contacting the vendor
    • The free plan applies only to qualifying government-associated projects

Balancing Act fact sheet, pricing and score →

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