Avalara CertCapture
Avalara CertCapture: A focused certificate-management system for businesses automating exemption documentation. Ranked #81 of 106 in Tax Compliance Software by our editors (3.0/10); pricing: Pricing on request; best for businesses automating exemption-certificate management.
At a glance
- Editor score3.0 / 10
- PricingPricing on request
- Best forBusinesses automating exemption-certificate management
- Free planNo
- Founded2004 · Seattle, Washington, United States
- Facts checked22 Sep 2026
Where it wins
- AI-assisted OCR validation checks certificates at scale
- Tracks expirations and requests renewals
- Integrates with tax, ERP, ecommerce, and financial systems
Where it doesn't
- Does not calculate sales tax
- Does not support return filing or tax registration
- Requires a cloud deployment and sales-led purchase
Our verdict on Avalara CertCapture
Avalara CertCapture, presented by Avalara as Exemption Certificate Management (ECM), helps businesses collect, validate, store, retrieve, and renew tax exemption certificates. It is designed for small businesses, midmarket finance teams, enterprise tax departments, and developers connecting certificate management to transaction workflows. Supported documentation includes sales tax exemption, resale, Streamlined Sales Tax, manufacturer, agricultural, and energy exemptions. Customer uploads and CertExpress workflows support collection, while centralized storage, search, reporting, and valid-document checks support ongoing administration.
Its strongest fit is as a focused certificate-management layer within a broader business systems environment. Avalara lists integrations with AvaTax, ERP platforms, ecommerce platforms, retail systems, accounting systems, CRMs, and REST APIs, with 40 integrations in the product details. REST API access supports certificate management in custom applications, while connections to tax engines and transaction systems can apply customer exemptions when valid documentation is available. This makes ECM relevant for organizations that need certificate workflows connected to existing operational and financial software.
The product also emphasizes ongoing control rather than one-time collection. OCR and AI-assisted checks support validation, expiration tracking helps teams identify certificates that need attention, and renewal requests keep documentation current. Cloud deployment, chat, phone, ticket, community, and documentation support provide several operating channels, and the listed SOC 2 compliance signal is relevant for teams evaluating a hosted repository. ECM should suit organizations that need organized exemption documentation and workflow automation. Businesses seeking sales tax calculation, return filing, or tax registration should choose a broader tax compliance product instead.
Questions about Avalara CertCapture
What does Avalara CertCapture run on? Web. It runs in the cloud.
What does Avalara CertCapture integrate with? 40+ integrations, including Avalara AvaTax, ERP platforms, ecommerce platforms, retail systems and accounting systems.
Who is Avalara CertCapture built for? Small businesses, mid-market companies and enterprises (our editorial estimate).
Your product? Our editors can test Avalara CertCapture in depth and publish a review, labelled as paid · from $149/mo →
Avalara CertCapture pricing
Avalara CertCapture fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Jurisdictions covered | Not verified |
| Supported tax types | sales tax exemption; resale certificates; Streamlined Sales Tax certificates; manufacturer exemptions; agricultural exemptions; energy exemptions |
| Return filing | No |
| Filing support level | None |
| Sales tax calculation | No |
| Tax registration | No |
| API access | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2 |
| Support | Live chat, Phone, Tickets, Community, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 40+ integrations: Avalara AvaTax, ERP platforms, ecommerce platforms, retail systems, accounting systems, CRMs … See all → |
| Pricing | Pricing on request (source) |
| Website | avalara.com |
| Facts checked | 22 Sep 2026 |
Avalara CertCapture integrations
Avalara CertCapture lists 40+ integrations on its own site — the 7 named here are the ones its pages call out.
- Avalara AvaTax
- ERP platforms
- ecommerce platforms
- retail systems
- accounting systems
- CRMs
- REST APIs
See all Avalara CertCapture integrations →
Alternatives to Avalara CertCapture
- ONESOURCE DeterminationA global indirect tax engine for complex, high-volume calculation needs.9.4
- CCH SureTaxA broad sales-tax platform for teams combining calculation, research, filing, and remittance.9.3
- ONESOURCE Indirect ComplianceA broad compliance platform for multinational tax and finance teams managing complex filings.9.2
See all Avalara CertCapture alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
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